In the 21st century, advancements in the digital world are bringing about rapid waves of change in organizational management. As such, it is increasingly imperative to discover ways for businesses to adapt to changes in the markets and seize various digital marketing opportunities. Improving Business Performance Through Innovation in the Digital Economy is an essential reference source for the latest research on the impact of digital computing. It investigates new economic and entrepreneurial approaches to enhancing community development. Featuring research on topics such as business ethics, mobile technology, and cyber security, this book is ideally designed for knowledge workers, business managers, executives, entrepreneurs, small and medium enterprise managers, academicians, researchers, students, and global leaders seeking coverage on the management of sustainable enterprises.

Written by a leading expert in turnpike phenomenon, this book is devoted to the study of symmetric optimization, variational and optimal control problems in infinite dimensional spaces and turnpike properties of their approximate solutions. The book presents a systematic and comprehensive study of general classes of problems in optimization, calculus of variations, and optimal control with symmetric structures from the viewpoint of the turnpike phenomenon. The author establishes generic existence and well-posedness results for optimization problems and individual (not generic) turnpike results for variational and optimal control problems. Rich in impressive theoretical results, the author presents applications to crystallography and discrete dispersive dynamical systems which have prototypes in economic growth theory. This book will be useful for researchers interested in optimal control, calculus of variations turnpike theory and their applications, such as mathematicians, mathematical economists, and researchers in crystallography, to name just a few.

This book employs game theory to warfare and in particular to military operations. It aims at scrutinizing the validity of the two ideas that have governed the literature on war and warfighting: One is the Clausewitzian Fog of War, which suggests that he who is able to "see" through the gunsmoke and observe his opponent's moves before he has to commit to some strategy himself, should be able to gain an advantage over that enemy; the other is the tradition of understanding military conflict as a zero-sum game. Combined, these ideas seem to imply that war always gives rise to a second-mover advantage. This book questions the validity of this presumption at the operational level of military planning. It provides a simple but rigorous game-theoretic framework in order to analyse operational alternatives for a whole range of typical conflicts Western military forces are facing, including the most recent ones such as Anti-Access/Area-Denial and supporting host nations' counterinsurgency campaigns.

This book represents the compilation of several research approaches on opera tional freight carrier planning carried out at the Chair of Logistics, University of Bremen. It took nearly three years from the first ideas to the final version, now in your hands. During this time, several persons helped me all the time to keep on going and to re-start when I got stuck in a dead end or when I could not see the wood for the trees. I am deeply indebted to them for their encouragement and comments. Prof. Dr. Herbert Kopfer, holder of the Chair of Logistics, introduced me into the field of operational transport planning. He motivated and supervised me. Furthermore, he supported me constantly and allowed me to be as free as possible in my research and encouraged me to be as creative as necessary. In addition, I have to thank Prof. Dr. Hans-Dietrich Haasis, Prof. Dr. Martin G. Mohrle and Prof. Dr. Thorsten Poddig. On behalf of all my colleagues, who supported me in numerous ways, I have to say thank you to Prof. Dr. Dirk C. Mattfeld, Prof. Dr. Christian Bierwirth, Henner Gratz, Prof. Dr. Elmar Erkens, Nadja Shigo and Katrin Dorow. They all helped me even with my most obscure and dubious problems. My family supported me all the time. They always showed me their trust and encouraged me continuously. Special thanks are dedicated to my parents Monika and Heinz-Jiirgen."

This textbook provides a comprehensive overview of noncooperative and cooperative dynamic games involving uncertain parameter values, with the stochastic process being described by an event tree. Primarily intended for graduate students of economics, management science and engineering, the book is self-contained, as it defines and illustrates all relevant concepts originally introduced in static games before extending them to a dynamic framework. It subsequently addresses the sustainability of cooperative contracts over time and introduces a range of mechanisms to help avoid such agreements breaking down before reaching maturity. To illustrate the concepts discussed, the book provides various examples of how dynamic games played over event trees can be applied to environmental economics, management science, and engineering.

This new edition of Markov Chains: Models, Algorithms and Applications has been completely reformatted as a text, complete with end-of-chapter exercises, a new focus on management science, new applications of the models, and new examples with applications in financial risk management and modeling of financial data. This book consists of eight chapters. Chapter 1 gives a brief introduction to the classical theory on both discrete and continuous time Markov chains. The relationship between Markov chains of finite states and matrix theory will also be highlighted. Some classical iterative methods for solving linear systems will be introduced for finding the stationary distribution of a Markov chain. The chapter then covers the basic theories and algorithms for hidden Markov models (HMMs) and Markov decision processes (MDPs). Chapter 2 discusses the applications of continuous time Markov chains to model queueing systems and discrete time Markov chain for computing the PageRank, the ranking of websites on the Internet. Chapter 3 studies Markovian models for manufacturing and re-manufacturing systems and presents closed form solutions and fast numerical algorithms for solving the captured systems. In Chapter 4, the authors present a simple hidden Markov model (HMM) with fast numerical algorithms for estimating the model parameters. An application of the HMM for customer classification is also presented. Chapter 5 discusses Markov decision processes for customer lifetime values. Customer Lifetime Values (CLV) is an important concept and quantity in marketing management. The authors present an approach based on Markov decision processes for the calculation of CLV using real data. Chapter 6 considers higher-order Markov chain models, particularly a class of parsimonious higher-order Markov chain models. Efficient estimation methods for model parameters based on linear programming are presented. Contemporary research results on applications to demand predictions, inventory control and financial risk measurement are also presented. In Chapter 7, a class of parsimonious multivariate Markov models is introduced. Again, efficient estimation methods based on linear programming are presented. Applications to demand predictions, inventory control policy and modeling credit ratings data are discussed. Finally, Chapter 8 re-visits hidden Markov models, and the authors present a new class of hidden Markov models with efficient algorithms for estimating the model parameters. Applications to modeling interest rates, credit ratings and default data are discussed. This book is aimed at senior undergraduate students, postgraduate students, professionals, practitioners, and researchers in applied mathematics, computational science, operational research, management science and finance, who are interested in the formulation and computation of queueing networks, Markov chain models and related topics. Readers are expected to have some basic knowledge of probability theory, Markov processes and matrix theory.

Newtonian Nonlinear Dynamics for Complex Linear and Optimization Problems explores how Newton's equation for the motion of one particle in classical mechanics combined with finite difference methods allows creation of a mechanical scenario to solve basic problems in linear algebra and programming. The authors present a novel, unified numerical and mechanical approach and an important analysis method of optimization.

Supply chain management in the construction industry has passed through different eras - yet throughout, the construction industry has experienced fragmentation, late project delivery and other Gordian Knots due to its slow adoption of innovative modern technologies and principles in the supply chain processes. Addressing the need to harmonise the construction supply chain and establish the industry as the lynchpin of the economy, Construction Supply Chain Management in the Fourth Industrial Revolution Era acts as a roadmap, re-aligning the activities of the construction supply chain stakeholders with the principles and tenets of Industry 4.0. Gathering evidence on both the benefits and disruptive potentials within the current construction supply chain management domain, this collection determines the acceptable practice and standard for regulatory bodies and managers, appealing also to researchers as it expands the frontiers of knowledge in the fourth industrial era.

A complete guide for turning a relocation plan into a reality
The Office Relocation Sourcebook provides relocation teams, at firms of all sizes, with the background information and practical guidance they need to pull off a relocation project cost-effectively and with a minimum of disruption to the employees being moved. Written by the head of the Human Factors Group at Exxon Biomedical Sciences, Inc., this valuable resource:
* Arms you with all the forms, checklists, surveys, and summaries guaranteed to make any office relocation project as painless and cost-efficient as possible
* Guides you step by step through the entire relocation process, from the initial planning stages to post-project evaluation
* Covers both the nuts-and-bolts issues and crucial human factors side of the relocation equation
* Features a computer disk packed with valuable relocation tools, including a comprehensive relocation template

Take the sting out of your next relocation project with The Office Relocation Sourcebook.
Office relocation is one of the most challenging aspects of a facility professional's job. This challenge and the thrill of meeting it are even greater for members of the relocation team who have had little or no prior relocation experience. To begin with, there are the thousand and one logistical details that go into the designing, planning, and implementation of a relocation project. Then, there is the seemingly impossible task of keeping affected employees happy and supplied with everything they need to perform their jobs--without running into massive cost overruns.
The Office Relocation Sourcebook takes the sting out of relocation. Written by an author with twenty-five years' experience in facility management and human factors design, this valuable resource provides all the background information and practical guidance needed to pull off a cost-effective relocation project with a minimum of disruption. These methods and techniques are appropriate for firms of any size, regardless of the number of employees being relocated.
Writing in a warm, conversational style, peppered with handy checklists, summaries, and survey tools, Dennis Attwood guides you step by step through the entire relocation process, from the initial planning stages to post-project evaluation. He provides coverage of nuts-and-bolts issues through the human factors side of the relocation equation. For instance, Attwood explores workers' reasons for resisting relocation and describes innovative communication techniques that can substantially reduce employee resistance and the common adverse side effects of disrupting the workplace. In his discussion of work system planning, he compares traditional design arrangements, such as the neighborhood and team concepts, with alternative workplace strategies, including reuse of existing office space, and the office outside of the company.
The enclosed disk supplies a variety of useful tools and, in addition to the forms and checklists found in the book, arms you with a valuable relocation template.
Make your next office relocation project a success with The Office Relocation Sourcebook.

Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.

This book describes the latest microeconomic concepts and operations research (OR) techniques needed to comprehend the design and operation of power markets, as well as the actions of their agents: producers, consumers, operators, and regulators. This is critical when it comes to addressing a constantly evolving power system environment that incorporates an increasing number of no-marginal-cost renewable sources, increasingly competitive storage facilities, increasingly responsive demands, and widespread communication channels that allow distributed decision-making. Such evolving environments call for a re-examination of the microeconomic concepts and OR techniques required by graduate students and practitioners in the electric energy field. This accessible, tutorial-style book features numerous illustrative examples to help readers grasp the economic concepts and OR procedures used by power market professionals. The authors explian these concepts and procedures and present a vision of a renewable-dominated marketplace. Each chapter also includes exercises.

This book reviews the field of Knowledge Management, taking a holistic approach that includes both "soft" and "hard" aspects. It provides a broad perspective on the field, rather than one based on a single viewpoints from Computer Science or Organizational Learning, offering a comprehensive and integrated conception of Knowledge Management. The chapters represent the best Knowledge Management articles published in the 21st century in Knowledge Management Research & Practice and the European Journal of Information Systems, with contributors including Ikujiro Nonaka, Frada Burstein, and David Schwartz. Most of the chapters contribute significantly to practise as well as theory. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

This book summarizes a series of research work on integrated process planning and scheduling (IPPS) done by the authors, focusing on discussing the properties, novel solution methods and applications of process planning, scheduling and IPPS problems under different machining environments. It is a valuable reference resource for teachers, students and researchers working in the fields of engineering, management science and other related disciplines.

Businesses in the Asia-Pacific communities provide enormous opportunities for local entrepreneurs to develop and collectively collaborate with other economies. However, several challenges and success factors exist for effective business operations in the region. Innovative Management and Business Practices in Asia is a collection of innovative research that enhances understanding and collaboration in business, management, and technology in Asia for the present and in the future. While highlighting topics including corporate culture, international trade, and business administration, this book is ideally designed for managers, executives, CEOs, board members, corporate professionals, managing directors, deans, decision makers, professors, researchers, policymakers, industry practitioners, and students.

Remarkable features of revenue management (RM) problems in the cargo, manufacturing and broadcasting industries are so-called flexible products. "Flexibility" means that the actual mode of production is not defined at the time of purchase, but can be chosen later on by the service provider. This book is among the first to analyze RM problems with flexible products and RM in broadcasting companies. The implications of flexibility are explicitly taken into account in the models and methods presented. As an aside, the book contains descriptions of algorithms to generate stochastic demand data streams for general RM problems. An implementation as a Microsoft Windows executable file is available, which can directly be used both by theoreticians and practitioners in their own simulation studies. This book will be of great value for researchers, managers and students interested in RM with flexible products in general and broadcasting companies in particular.

This book focuses on the tactical planning level for spare parts management. It describes a series of multi-item inventory models and presents exact and heuristic optimization methods, including greedy heuristics that work well for real, life-sized problems. The intended audience consists of graduate students, starting scholars in the field of spare parts inventory control, and spare parts planning specialists in the industry. In individual chapters the authors consider topics including: a basic single-location model; single-location models with multiple machine types and/or machine groups; the multi-location model with lateral transshipments; the classical METRIC model and its generalization to multi-indenture systems; and a single-location model with an explicit modeling of the repair capacity for failed parts and the priorities that one can set there. Various chapters of the book are used in a master course at Eindhoven University of Technology and in a PhD course of the Graduate Program Operations Management and Logistics (a Dutch network that organizes PhD courses in the field of OM&L). The required pre-knowledge consists of probability theory and basic knowledge of Markov processes and queuing theory. End-of-chapter problems appear for all chapters, with some answers appearing in an appendix.

This volume results from the "Second International Conference on Dynamics of Disasters" held in Kalamata, Greece, June 29-July 2, 2015. The conference covered particular topics involved in natural and man-made disasters such as war, chemical spills, and wildfires. Papers in this volume examine the finer points of disasters through: Critical infrastructure protection Resiliency Humanitarian logistic Relief supply chains Cooperative game theory Dynamical systems Decision making under risk and uncertainty Spread of diseases Contagion Funding for disaster relief Tools for emergency preparedness Response, and risk mitigation Multi-disciplinary theories, tools, techniques and methodologies are linked with disasters from mitigation and preparedness to response and recovery. The interdisciplinary approach to problems in economics, optimization, government, management, business, humanities, engineering, medicine, mathematics, computer science, behavioral studies, emergency services, and environmental studies will engage readers from a wide variety of fields and backgrounds.

Let us endeavor to see things as they are, and then enquire whether we ought to complain. Whether to see life as it is, will give us much consolation, I know not; but the consolation which is drawn from truth if any there be, is solid and durable: that which may be derived from errour, must be, like its original, fallacious and fugitive. Samuel Johnson, Letter to Bennet Langton (1758) Attorneys and clients make hundreds of decisions in every litigation case. From initially deciding which attorney to retain to deciding which witnesses to call at trial, from deciding whether to ?le a complaint to deciding whether to appeal a verdict, attorneys and clients make multiple, critical decisions about strategies, costs, arguments, valuations, evidence and negotiations. Once made, these de- sions are scrutinized by an opponent intent on exploiting the consequences of any mistake. In this intense and adversarial arena, decision-making errors often are transparent, irreversible and dispositive, wielding the power to bankrupt clients and dissolve law ?rms. Although attorneys and clients may regard sound decision making as incidental to effective lawyering, sound decision making actually is the essence of effective lawyering. An attorney's knowledge, intelligence and experience are inert re- urces until the attorney decides how to deploy those skills to serve the client's interests. Those decisions, in turn, largely determine a case's course and outcome.

This book offers a concise introduction and comprehensive overview of the state of the art in the field of decision-making and consensus modeling, with a special emphasis on fuzzy methods. It consists of a collection of authoritative contributions reporting on the decision-making process from different perspectives: from psychology to social and political sciences, from decision sciences to data mining, and from computational sciences in general, to artificial and computational intelligence and systems. Written as a homage to Mario Fedrizzi for his scholarly achievements, creative ideas and long lasting services to different scientific communities, it introduces key theoretical concepts, describes new models and methods, and discusses a range of promising real-world applications in the field of decision-making science. It is a timely reference guide and a source of inspiration for advanced students and researchers

In Linear Programming: A Modern Integrated Analysis, both boundary (simplex) and interior point methods are derived from the complementary slackness theorem and, unlike most books, the duality theorem is derived from Farkas's Lemma, which is proved as a convex separation theorem. The tedium of the simplex method is thus avoided. A new and inductive proof of Kantorovich's Theorem is offered, related to the convergence of Newton's method. Of the boundary methods, the book presents the (revised) primal and the dual simplex methods. An extensive discussion is given of the primal, dual and primal-dual affine scaling methods. In addition, the proof of the convergence under degeneracy, a bounded variable variant, and a super-linearly convergent variant of the primal affine scaling method are covered in one chapter. Polynomial barrier or path-following homotopy methods, and the projective transformation method are also covered in the interior point chapter. Besides the popular sparse Cholesky factorization and the conjugate gradient method, new methods are presented in a separate chapter on implementation. These methods use LQ factorization and iterative techniques.

Earned Value Management (EVM) is a project management technique for measuring project progress in terms of cost, schedule and scope, and has developed into a very effective way to uncover performance problems at an early and correctible stage in any given project. From its earliest days as a financial analysis tool in the US in the early 1960 s, it steadily grew in use through the US Department of Defense until it was made the standard measurement for all DoD, NASA, and Department of Energy projects, and was widely adopted by publicly-traded companies trying to comply with the 2002 Sarbanes-Oxley ruling calling for greater transparency and accountability. It has also long been used in software engineering projects.

Winning the 2008 Research Award from IPMA for his research leading to this proposed book, author Mario Vanhoucke has surveyed the published literature to find and evaluate the effectiveness of the latest developments (and established practices) in EVM. After first explaining the fundamentals and terminology of the practice, he explores all the latest research trends and then tests them against a group of fictitious projects to gauge their effectiveness, offering general results applicable to a wide set of project types that researchers and practitioners can use to expand their work in EVM-managed projects. With a focus on the simple calculations behind EVM systems, Vanhoucke shows how they can often lead to misinterpretation and frustration and how to avoid common mistakes.

Meant to complement rather than compete with the existing books on the subject, the proposed book deals with the project performance and control phases of the project life cycle to present a detailed investigation of the project s time performance measurement methods and risk analysis techniques in order to evaluate existing and newly developed methods in terms of their abilities to improve the corrective actions decision-making process during project tracking. As readers apply what is learned from the book, EVM practices will become even more effective in project management and cost engineering. Individual chapters look at simulation studies in forecast accuracy (under nine different scenarios); schedule adherence; time sensitivity; activity sensitivity; and using top-down or bottom-up project tracking. Vanhoucke also offers an actual real-life case study, a tutorial on the use of ProTrack software (newly developed based on his research) in EVM, and conclusions on the relative effectiveness for each technique presented. This will be an important read for anyone researching, using, or studying EVM and will certainly help to push the field forward in the coming years.

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This textbook offers graduate students a concise introduction to the classic notions of convex optimization. Written in a highly accessible style and including numerous examples and illustrations, it presents everything readers need to know about convexity and convex optimization. The book introduces a systematic three-step method for doing everything, which can be summarized as "conify, work, deconify". It starts with the concept of convex sets, their primal description, constructions, topological properties and dual description, and then moves on to convex functions and the fundamental principles of convex optimization and their use in the complete analysis of convex optimization problems by means of a systematic four-step method. Lastly, it includes chapters on alternative formulations of optimality conditions and on illustrations of their use. "The author deals with the delicate subjects in a precise yet light-minded spirit... For experts in the field, this book not only offers a unifying view, but also opens a door to new discoveries in convexity and optimization...perfectly suited for classroom teaching." Shuzhong Zhang, Professor of Industrial and Systems Engineering, University of Minnesota

'A refreshing and useful addition to the folklore of management. All in all this is a worthwhile insight into the management views and structure of some of our leading construction companies.' - J.J. Farrow, Chartered Builder This volume describes and analyses the behaviour of large UK construction firms in the determination and implementation of their strategy. It covers, in addition to the selection of objectives and the methods for their achievement, policies on growth and diversification, finance, marketing and bidding, international operations, management and labour and subcontracting. Throughout the book the relationship is examined between the theory outlined in the companion volume and the actual behaviour of firms. The final chapter concludes with a discussion of the means to bridge the gaps which are found to exist between theory and practice.

This textbook provides a comprehensive step-by-step guide for new public transport modelers. It includes an introduction to mathematical modeling, continuous and discrete optimization, numerical optimization, computational complexity analysis, metaheuristics, and multi-objective optimization. These tools help engineers and modelers to use better existing public transport models and also develop new models that can address future challenges. By reading this book, the reader will gain the ability to translate a future problem description into a mathematical model and solve it using an appropriate solution method. The textbook provides the knowledge needed to develop highly accurate mathematical models that can serve as decision support tools at the strategic, tactical, and operational planning levels of public transport services. Its detailed description of exact optimization methods, metaheuristics, bi-level, and multi-objective optimization approaches together with the detailed description of implementing these approaches in classic public transport problems with the use of open source tools is unique and will be highly useful to students and transport professionals.

The importance of automation in the various industries has increased dramatically in recent years; business process automation serves to enhance product quality, improve process safety and plant availability, and efficiently utilize resources and lower emissions. With almost every industry facing sweeping and unprecedented change, Process Automation Strategy in Services, Manufacturing and Construction responds to a rapid pace of transformation that is both a major challenge and a fantastic opportunity. Customers' expectations grow higher, economic pressures require them to do more with less, and each day new competitors appear. Examining case studies and examples of robotic process automation (RPA) across a range of industries and sectors, the authors explore the links between customer satisfaction and organizational performance, and how automation improves service for the end user. Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds.