John Gray, who changed the way people view gender differences with his #1 international bestseller Men Are from Mars, Women Are from Venus, now brings his insights to the business world.

In How to Get What You Want at Work, Gray analyzes the ways men and women misunderstand and misinterpret each other in the workplace, and he offers practical advice on reducing unnecessary conflict and frustration.

How to Get What You Want at Work will:

• Increase your performance by giving you the tools to improve communication, promote teamwork, and enhance working relationships.
• Increase your productivity by providing a greater awareness and appreciation of the diverse characteristics within each of us—and how these differences can positively or negatively affect productivity.
• Increase your effectiveness by empowering you to overcome frustration and resolve conflict in difficult communication situations.
• Increase your morale by utilizing interactive techniques that will promote respect and build trust.

Applying his trademark practical advice to everyday office issues, John Gray will teach you how to achieve your goals and how to make the workplace a source of fulfillment.

Drawing upon current cutting-edge theories, knowledge and research findings, this Handbook provides an analysis of the interaction between small and medium-sized enterprises (SMEs), entrepreneurs and financial institutions globally. The contributors consider regional and international perspectives within and between Europe, North America, New Zealand, the Middle East, as well as South, Central and East Asia on a chapter-by-chapter basis. In so doing, they provide a contextualized, up-to-date snapshot of research into entrepreneurial finance across the world. This book is aimed at both established and emergent researchers, as well as undergraduate and postgraduate students looking for avenues of future research into entrepreneurial finance. It will also be of use to policymakers and practitioners seeking a global perspective in their work. Contributors: M. Akoorie, H. Al-Dajani, R. Baldock, Z. Bika, T. Botelho, C.G. Brush, D. Deakins, D. Demirba , S. Demirba , L.F. Edelman, R.T. Harrison, S. Heilbrunn, J.G. Hussain, N. Kushnirovich, J. Li, C. Mac an Bhaird, S. Mahmood, T.S. Manolova, C. Mason, H. Matlay, M. Nitani, D. North, I. Peiris, A. Riding, N. Sandhu, J.M. Scott, P. Sinha, M. Subalova, S. Talbot, G. Whittam

Recently multinational corporations have begun to reinvent themselves as socially responsible actors, largely in response to anti-corporate activist pressure. The author argues that a concern with corporate reputation is leading to an ideational shift in corporate behavior - in essence, it is disciplining their behaviour. This innovative exploration of the idea of a self-regulating corporation in an era of globalisation first examines the link between corporate reputation, corporate behaviour and self-regulation, and goes on to compare and contrast various studies of multinational corporations that have sought to self-regulate. Terry O'Callaghan includes a multifaceted critique of anti-corporate activists, which acknowledges both the dangers multinational corporations pose to communities and the fact that anti-corporate activists are the first groups to understand that corporate reputations could be put at risk by targeted campaigns. He also illustrates his themes through three case studies of companies that have attempted to self-regulate, including Royal Dutch Shell, the Toyota Motor Corporation and Interface Inc. Undergraduate and postgraduate students of international business, management and business ethics will be interested in the essential topics covered in this book, and academics and practitioners alike will appreciate its accessible lessons about reputational capital and holding MNCs accountable.

Network industries such as electricity, gas, rail, local public transport, telecommunications and postal services are recognised by the EU as crucial for fostering European social and territorial cohesion. Providing an overview of key policy reforms in these industries and an empirical evaluation, this thought-provoking book offers a critical perspective on the functioning of the networks that provide vital services to EU citizens. Key features include: analysis of policy reforms and their effects on the welfare of citizens as users an innovative focus on the neglected topic of the role of state-owned or state-invested enterprises assessment of changes in policy framework reform from the consumer's point of view a comparative country analysis evaluation of cross-cutting issues related to reform including privatisation, unbundling, performance and impact. The Reform of Network Industries will appeal to academic researchers in the fields of industrial economics, policy and regulation and the economics of European integration, as well as students of business and law. Policymakers, regulators and public administrators will also find this book a stimulating read. Contributors include: P. Bance, R. Cardinale, P. Castelnovo, A. Chassy, S. Clo, A. Cosic, L. Diestelmeier, J. Doleschel, S. Drufuca, G. Esposito, M. Florio, S. Groenblom, R. Hirsch, T. Holvad, T. Kaloud, M. Lampropoulou, A. Maxim, A. Negrelli, T.A. Nguyen, N. Rosetto, A. Roukouni, R.P. Sanchez, S. Thomas, J. Urban-Kozlowska, J. Willner

Freelance consulting, coaching, IT contracting and other self-employed professional roles are fast becoming the preferred way to find fulfilling work, generate a great income, and futureproof careers, whilst giving all the benefits and freedoms of being your own boss – but few know how to make it really work.

The Freelance Consultant is the comprehensive guide into turning your expertise into a viable, and valuable, business.

With independent consultant Richard Newton, you will discover a wealth of insider knowledge as well as a network of other successful advisors willing to share their stories. The Freelance Consultant will explain how to:

• Setup, run and thrive in your freelance, consultant or coaching business.
• Acquire those vital first paying clients.
• Know what it takes to become a successful, differentiated and valuable advisor.
• Build your business, define your services and set your prices.
• Understand your customers and identify, manage, and retain key clients.
• Keep developing and continually improving your skills an growing your business.

This book engages in the debate on evolution and change of family capitalism. Based on historical analysis and a conjoint effort by management scholars and social scientists, it is a treasure trove of thoroughly researched and prominently recounted stories on the basic components, origins and dynamics of family capitalism. It offers an interdisciplinary perspective on the multifaceted and complex sector of private enterprises in Latin America and Spain.' - Alfredo De Massis, Lancaster University, UK'An impressively original book which provides a wealth of new empirical evidence on the evolution of business and management in Latin America and the Spanish-speaking world. It challenges past generalizations by demonstrating the heterogeneity in the family businesses and business groups of different Spanish-speaking countries.' - Geoffrey Jones, Harvard Business School, US Family businesses are everywhere, but there is little information regarding their growth and development. This book is one of the few to analyse the identity and evolution of the largest family businesses in Latin America and Spain. With contributions from 20 scholars from 12 different countries, the book compares the relationship of families in business within their national economies, foreign capital, migration, and politics. The authors deny the existence of a 'Latin type' of family capitalism in their countries, and highlight diversity, and national and regional differences. This interdisciplinary book will be useful for students and scholars of economics, management, history, sociology, and anthropology. Politicians, family business consultants, family businesses, and international institutions will also benefit from insights within this book. Contributors: M.I. Barbero, L. Casanova, M. Cerutti, A.D. Costa, Carlos Davila, P. Diaz Morlan, A. Discua Cruz, C.E. Drumond, P. Fernandez Perez, L. Fortin, E. Guillen Miranda, J.M. Las Heras, J.C. Leiva, A. Lluch, J. Martinez Echezarraga, M. Monsalve Zanatti, N. Puig, C.Ramos Rodas, C. Raudales, J. Vidal Olivares