Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs.

As RFID technology is becoming increasingly popular, the need has arisen to address the challenges and approaches to successful implementation. RFID and Auto-ID in Planning and Logistics: A Practical Guide for Military UID Applications presents the concepts for students, military personnel and contractors, and corporate managers to learn about RFID and other automatic information capture technologies, and their integration into planning and logistics functions. The text includes comparisons of RFID with technologies such as bar codes, satellite tags, and global positioning systems and provides a decision model for choosing the appropriate technology for a given application. By providing the histories, current use, and future applications of RFID and automatic identification technologies (AIT), the book discusses supply chain planning and logistics uses for these technologies. It addresses the fundamental relationships in RFID, including how antennae, integrated circuitry, and substrate work together. The text provides detailed information for troubleshooting design issues and an understanding of passive, semi-passive, and active tags, so an informed choice of technology type can be made. It describes the unique identification (UID) standards necessary for military contractors and how to use RFID and AIT to meet those requirements. This book is unique in the depth of material presented, making it appropriate for engineers, students, and operational personnel as a resource for foundational concepts for integrating logistics and RFID. A comprehensive reference, this volume can is an academic text, a practitioner's handbook, and a military contractor's UID guide for using RFID and AIT technologies.

A handbook in the truest sense of the word, the first edition of the Operations Research Calculations Handbook quickly became an indispensible resource. While other books available tend to give detailed information about specific topics, this one contains comprehensive information and results useful for real-world problem solving. Reflecting the breadth and depth of growth in the field, the scope of the second edition has been expanded to cover several additional topics. And as with the first edition, it focuses on presenting analytical results and formulas that allow quick calculations and provide understanding of system models. See what's in the Second Edition: New chapters include Order Statistics, Traffic Flow and Delay, and Heuristic Search Methods New sections include Distance Norms, Hyper-Exponential and Hypo-Exponential Distributions Newly derived formulas and an expanded reference list Like its predecessor, the new edition of this handbook presents the analytical results and formulas needed in the scientific applications of operations research and management. It continues to provide quick calculations and insight into system performance. Presenting practical results and formulas without derivations, the material is organized by topic and offered in a concise format that allows ready-access to a wide range of results in a single volume. The field of operations research encompasses a growing number of technical areas, and uses analyses and techniques from a variety of branches of mathematics, statistics, and other scientific disciplines. And as the field continues to grow, there is an even greater need for key results to be summarized and easily accessible in one reference volume. Yet many of the important results and formulas are widely scattered among different textbooks and journals and are often hard to find in t

Furniture Studio explores the origins, methods, results, and influence of the unique and highly successful furniture design and fabrication studios offered by the University of Washington Department of Architecture. The furniture program, initiated by Andris Vanags, is an immersion into the role of materials, design, and making in architectural education. Students directly engage the physical properties of materials, and the knowledge gained through this engagement enriches the design and fabrication process. The experiences of its graduates reveal that the studio fosters creative thinking that truly integrates design and making. Ochsner presents historical background to shop-based courses, including furniture studio; traces the careers of four representative graduates of the program; and suggests implications from this program for architectural education and individual achievement beyond the University of Washington. Eleven students and the projects they created in the winter 2009 studio are profiled, and the book contains a fully illustrated catalogue of exemplary student projects from 1989 to the present. Illustrations and descriptions throughout the book showcase the heirloom-quality projects created by the students, many of which won awards in competitions.

This book is the first in the literature to present the state of the art and some interesting and relevant applications of the Fuzzy Analytic Hierarchy Process (FAHP). The AHP is a conceptually and mathematically simple, easily implementable, yet extremely powerful tool for group decision making and is used around the world in a wide variety of decision situations, in fields such as government, business, industry, healthcare, and education. The aim of this book is to study various fuzzy methods for dealing with the imprecise and ambiguous data in AHP. Features: First book available on FAHP. Showcases state-of-the-art developments. Contains several novel real-life applications. Provides useful insights to both academics and practitioners in making group decisions under uncertainty This book provides the necessary background to work with existing fuzzy AHP models. Once the material in this book has been mastered, the reader will be able to apply fuzzy AHP models to his or her problems for making decisions with imprecise data.

A product can be manufactured in many ways, but most designers know a handful of techniques only. With specially commissioned diagrams, case studies and photographs of the manufacturing process, Making It uses contemporary design as a vehicle to describe over 120 production processes. Each process is also evaluated in terms of sustainability and its effects on the environment. Making It appeals to product, interior, furniture and graphic designers who need access to a range of production methods, as well as to all students of design. The expanded edition includes six new processes and a new section on joining.

The phenomenon of globalization has increased in recent decades due to the opening of borders in Eastern Europe and the sudden emergence of other countries in the global trade economy. Yet, the process of becoming global to get access to growing markets or to achieve quality, service, and/or cost advantages from the reconfigured Value Chains is one of the most complex processes that companies undertake. Global Production Networks: Operations Design and Management addresses the challenges that companies face and proposes a range of innovative methodological approaches when designing and implementing global manufacturing and logistics networks. The book provides principles, tools, and techniques to help managers and practitioners tackle the design and management of global manufacturing and logistics networks. It presents guidelines based on the key activities and decisions of operations management for companies that have begun the internationalization process over the past few years, focusing on small and medium enterprises, and includes case studies that show best practices and recent trends. The author has worked closely with researchers and practitioners throughout the world to offer a methodological answer for the analysis and design of global networks with productive multilocation as well as the design of plants, warehouses, and supplier networks in new international contexts. The text also outlines the GlobOpe (Global Operations) framework and roadmap that outlines a logical path to identifying sources of competitiveness when designing and managing Global Production Networks. The process of internationalization in global markets has often been tackled from the business point of view, but rarely from the perspective of the production and logistics systems that support it. This book takes an in-depth look at the strategy of production and logistics operations, providing a roadmap for managers who need to analyze, assess, define, and deploy the operations strategy in their companies.

This book shows how to identify potential design errors and modify procedures in the design process to mitigate design-induced error. Real life examples are used to demonstrate the points being made. Many of the concerns raised in the book have come from a worldwide study conducted with designers, managers, and end-users.

W. Edwards Deming's central premise was that improvements in product quality would increase productivity, improve competitive position, and help ensure long-term survival. Point 12 of his landmark 14 Points for Management says that management's job is to remove the barriers that keep people from taking pride in their work. That's exactly what this book is about.Shedding new light on Deming's 14 Points, Removing the Barriers to Efficient Manufacturing: Real-World Applications of Lean Productivity outlines time-tested organizational structures and methods to help you reduce variability and deliver high-quality products consistently. It describes the financial losses that can occur as a result of variability and details the specific activities management must engage in to avoid these losses and ensure long-term success.Instead of taking you on a "random walk," the book supplies each manufacturing group in your organization with straightforward directions for creating a smooth-running facility with reduced variability. It includes "work assignments" in each chapter that, if completed in the order presented, will guide you through the creation of the Model Vision for your manufacturing facility. It also: Covers key topics on working with people, including training and retraining Supplies pointers for working with unions Considers Single Minute Exchange of Die (SMED) Describes how to put it all together with action plans The book includes a write up on Deming's famous Red Bead Experiment as well as an introduction to statistical process control techniques in the appendices. Filled with real-world examples and a case study to illustrate essential concepts, the book arms you with the insight and common-sense approaches required to build on Deming's fundamental principles and consistently deliver high-quality products that instill a sense of pride in your workforce.

The discovery of market needs and the manufacture of a product to meet those needs are integral parts of the same process. Since most textbooks on new product development are written from either a marketing or an engineering perspective, it is important for students to encounter these two aspects of product development together in a single text. Product Design: Practical Methods for the Systematic Development of New Products covers the entire new product development process, from market research through concept design, embodiment design, design for manufacture, and product launch. Systematic and practical in its approach, the text offers both a structured management framework for product development and an extensive range of specific design methods. Chapters feature "Design Toolkits" that provide detailed guidance on systematic design methods, present examples with familiar products, and conclude with reviews of key concepts. This major text aims to turn the often haphazard and unstructured product design process into a quality-controlled, streamlined, and manageable procedure. It is ideal for students of engineering, design, and technology on their path to designing new products.

What should every airline and manufacturer know about comfort?What can we learn from studies in the scientific literature?What do most passengers know about comfort and how can we translate that into interior design?Where can I find the latest knowledge and research useful for designing aircraft seats? Although the answers to these questions are available, they have often been hard to find. Until now. Based on studies conducted by the author and the latest knowledge on comfort, Aircraft Interior Comfort and Design links scientific research on customer likes and dislikes with technical know-how of aircraft interior design. It contains theoretical information on comfort gathered directly from the voice of the passenger, specific tips and photographs on passenger likes and dislikes, and an overview of the latest scientific demands for passenger seats. Presenting the results of current research and development in the aircraft interior industry, this book provides insight that, when applied to the daily work of managing the passenger experience, can lead to further improvements. The author makes the case for using improved comfort as a selling tool and identifies new opportunities for comfort improvement in the different phases of the passenger experience. He demonstrates how by optimizing the passengers senses at each phase, you can design comfort back into flying.

The capability modeling and simulation (M&S) supplies for managing systems complexity and investigating systems behaviors has made it a central activity in the development of new and existing systems. However, a handbook that provides established M&S practices has not been available. Until now. Modeling and Simulation-Based Systems Engineering Handbook details the M&S practices for supporting systems engineering in diverse domains. It discusses how you can identify systems engineering needs and adapt these practices to suit specific application domains, thus avoiding redefining practices from scratch. Although M&S practices are used and embedded within individual disciplines, they are often developed in isolation. However, they address recurring problems common to all disciplines. The editors of this book tackled the challenge by recruiting key representatives from several communities, harmonizing the different perspectives derived from individual backgrounds, and lining them up with the book's vision. The result is a collection of M&S systems engineering examples that offer an initial means for cross-domain capitalization of the knowledge, methodologies, and technologies developed in several communities. These examples provide the pros and cons of the methods and techniques available, lessons learned, and pitfalls to avoid. As our society moves further in the information era, knowledge and M&S capabilities become key enablers for the engineering of complex systems and systems of systems. Therefore, knowledge and M&S methodologies and technologies become valuable output in an engineering activity, and their cross-domain capitalization is key to further advance the future practices in systems engineering. This book collates information across disciplines to provide you with the tools to more efficiently design and manage complex systems that achieve their goals.

Data will not help you if you can't see it where you need it. Or can't collect it where you need it. Upon these principles, wearable technology was born. And although smart watches and fitness trackers have become almost ubiquitous, with in-body sensors on the horizon, the future applications of wearable computers hold so much more. A trusted reference for almost 15 years, Fundamentals of Wearable Computers and Augmented Reality goes beyond smart clothing to explore user interface design issues specific to wearable tech and areas in which it can be applied. Upon its initial publication, the first edition almost instantly became a trusted reference, setting the stage for the coming decade, in which the explosion in research and applications of wearable computers and augmented reality occurred. Written by expert researchers and teachers, each chapter in the second edition has been revised and updated to reflect advances in the field and provide fundamental knowledge on each topic, solidifying the book's reputation as a valuable technical resource as well as a textbook for augmented reality and ubiquitous computing courses. New Chapters in the Second Edition Explore: Haptics Visual displays Use of augmented reality for surgery and manufacturing Technical issues of image registration and tracking Augmenting the environment with wearable audio interfaces Use of augmented reality in preserving cultural heritage Human-computer interaction and augmented reality technology Spatialized sound and augmented reality Augmented reality and robotics Computational clothing From a technology perspective, much of what is happening now with wearables and augmented reality would not have been possible even five years ago. In the fourteen years since the first edition burst on the scene, the capabilities and applications of both technologies are orders of magnitude faster, smaller, and cheaper. Yet the book's overarching mission remains the same: to supply the fundamental information and basic knowledge about the design and use of wearable computers and augmented reality with the goal of enhancing people's lives.

This book gives readers the tools they need to achieve work design that is ergonomically effective while remaining economically feasible. Whether studying work design/ergonomics in a college classroom, preparing for the Board of Certification in Professional Ergonomics (BCPE) exam, or working as a professional in the field, readers can depend on this book to provide them with the information they need. Work Design is a single source for ergonomics, work design, and work measurement. Its engineering orientation equips readers with practical design information and procedures; its explicit organization, conversational style, and clear explanations make it easy to read and understand. The book's many charts and graphics dynamically illustrate important concepts and principles, and its extensive references give readers confidence in the material.

In a market place flooded with consumer goods, the modern consumer has become incredibly savvy. They have developed to a point where they consider such things as what makes them look beautiful, what improves their character, and how a product enhances the value of life. If future product developers do not strategize the market-in concept, consumers will very likely turn their backs on those products. Written by Mitsuo Nagamachi, the founder of the technology, Innovations of Kansei Engineering elucidates Kansei Engineering, a unique product development technology based on the customer's feelings, wants, and needs. It defines the technology, its methods, and the developmental process related to designing a product. The book discusses how to: Break down the design into separate elements Interpret the Kansei of each element Design the overall product The text details how to construct the intelligent computer system to support new product development using the neural network model and fuzzy logic. It also addresses product quality control management and presents statistical methods of design. Using this innovative technique, you can turn your vision into a shape that can then be transformed into consumer goods that stand out.

Energy management training and solutions are not one size fits all. While some general methods apply, the metals industry has its own unique processes and environments for which a more tailored approach is necessary. Aimed at managers, engineers, and supervisors working in the metals industry, Energy Management for the Metals Industry offers specifics that can help readers in the metals field achieve energy savings for their companies. The book explains general energy management methods and offers approaches germane to the metals industry. It discusses the benefits and reasons for implementing an energy management program and the requirements necessary to begin one. The book covers defining and measuring performance, setting baselines, and benchmarking a plant and its processes. It also discusses analyzing data, identifying projects, improving processes, setting goals, and creating an action plan, while controlling and evaluating progress. Real-world examples highlight concepts and illustrate potential pitfalls.

Advances in Metaheuristics: Applications in Engineering Systems provides details on current approaches utilized in engineering optimization. It gives a comprehensive background on metaheuristic applications, focusing on main engineering sectors such as energy, process, and materials. It discusses topics such as algorithmic enhancements and performance measurement approaches, and provides insights into the implementation of metaheuristic strategies to multi-objective optimization problems. With this book, readers can learn to solve real-world engineering optimization problems effectively using the appropriate techniques from emerging fields including evolutionary and swarm intelligence, mathematical programming, and multi-objective optimization. The ten chapters of this book are divided into three parts. The first part discusses three industrial applications in the energy sector. The second focusses on process optimization and considers three engineering applications: optimization of a three-phase separator, process plant, and a pre-treatment process. The third and final part of this book covers industrial applications in material engineering, with a particular focus on sand mould-systems. It also includes discussions on the potential improvement of algorithmic characteristics via strategic algorithmic enhancements. This book helps fill the existing gap in literature on the implementation of metaheuristics in engineering applications and real-world engineering systems. It will be an important resource for engineers and decision-makers selecting and implementing metaheuristics to solve specific engineering problems.

Developed in the early 70s in Japan, the Kansei Engineering (KE) method gives you the tools to develop profitable and well-received products and services. Written by the founder of KE, MitsuoNagamachi, and co-authored by one of his proteges, Anitawati Mohd Lokman, Kansei Innovation: Practical Design Applications for Product and Service Development shows you how to nurture Kansei, develop the skill in observing people, and apply that skill to the development and design of products. In this book, Nagamachi shares his 50 years of experiences in enterprise guidance and product development, including examples of exceptional service innovation at companies such as Nissan Motor, Mazda, Toyota, Volvo, Fuji Heavy Industries, Mitsubishi Electric, Tenmaya Department Stores, Seibu Department Stores, Suntory, NEC, Sharp, Komatsu, Wacoal Corporation, Matsushita Electric Works (now Panasonic Electric Works), Boeing, and many more. These stories may surprise you when you learn about the new development of certain products that you already use. The book includes coverage of ergonomic and KE methods for studying human Kansei in product development and job improvement as well as discussion of how to use these methods for innovation in work improvement and activate KE for product development. It gives you a reliable instrument for predicting the reception of a product on the market before the development costs become too large. And, in the end, you will understand how Kansei a seemingly dubious presence is processed scientifically and able to have multilateral applications.

The barrage of data overload is threatening the ability of people to effectively operate in a wide range of systems including aircraft cockpits and ground control stations, military command and control centers, intelligence operations, emergency management, medical systems, air traffic control centers, automobiles, financial and business management systems, space exploration, and power and process control rooms. All of these systems need user interfaces that allow people to effectively manage the information available to gain a high level of understanding of what is currently happening and projections on what will happen next. They need systems designed to support situation awareness. Addressing the information gap between the plethora of disorganized, low-level data and what decision makers really need to know, Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition provides a successful, systematic methodology and 50 design principles for engineers and designers seeking to improve the situation awareness of their systems' users based on leading research on a wide range of relevant issues. See what's new in the Second Edition: Significantly expanded and updated examples throughout to a wider range of domains New Chapters: Situation Awareness Oriented Training and Supporting SA in Unmanned and Remotely Operated Vehicles Updated research findings and expanded discussion of the SA design principles and guidelines to cover new areas of development Mica R. Endsley is a pioneer and world leader in the study and application of situation awareness in advanced systems. Debra G. Jones work is focused on designing large-scale and complex systems to support situation awareness and dynamic decision making. Completely revised and updated, liberally illustrated with actual design examples, this se

This book will provide a quick reference on Work Measurement. While the nature of the work may differ, measuring work is fundamental to any industrial or service activity. It's needed to determine such things as the amount a person should be paid, how much time should it take to perform an activity, what is an acceptable days work, or how any two or more methods or designs compare. This book provides non-industrial engineers with the why and the how work is measured in order to perform their jobs.

Presenting the Proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics covered by ergonomics. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. A wide range of topics are covered in these proceedings, including Ergonomics, Human Factors and User-Centred Design. It also features related disciplines such as Psychology, Engineering and Physiology. Particular emphasis is given to the utility of these disciplines in improving health, safety, efficiency and productivity. The 2007 Annual Conference features "Human factors at the heart of systems engineering". As well as being of interest to mainstream ergonomists and human factors specialists, Contemporary Ergonomics will appeal to all those who are concerned with the interaction of people with their working and leisure environment including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists and applied physiologists.

The movement to buy locally, which has gained momentum in the areas of produce and food, is now spreading to arts and crafts. Through the work of over seventy contemporary furniture makers, the role of place in the creative process is explored and celebrated. Whether in terms of materials, inspiration, or the interaction with customers, these artists are rooted in their surroundings. What springs from these roots is usually unique, often edgy, and always beautiful furniture and accessories. Over 150 examples of their work are shown in full color, with ample detail photographs so the reader gets an intimate look at the skill and artistic instincts of these makers. Essays by furniture makers and leaders in the craft world amplify the visual feast and help the reader understand the vision, motivation, and inspiration that give impetus to the artists and inform their work.

In recent years, the field of Universal Access has made significant progress in consolidating theoretical approaches, scientific methods and technologies, as well as in exploring new application domains. Increasingly, professionals in this rapidly maturing area require a comprehensive and multidisciplinary resource that addresses current principles, methods, and tools. Written by leading international authorities from academic, research, and industrial organizations and nonmarket institutions, The Universal Access Handbook covers the unfolding scientific, methodological, technological, and policy issues involved in the process of achieving universal access in the information society. In a collection of 61 chapters, the book discusses how to systematically apply universal design principles to information technologies. It explains the various dimensions of diversity in the technological platforms and contexts of use, including trends in mobile interaction and ambient intelligence environments. The implications of Universal Access on the development life cycle of interactive applications and services are unfolded, addressing user interface architectures and related components. Novel interaction methods and techniques for Universal Access are analyzed, and a variety of applications in diverse domains are discussed. The book reflects recent developments, consolidates present knowledge, and points towards new perspectives for the future. A quick glance through the contents demonstrates not only the breadth and depth of coverage but also the caliber of the contributions. An indispensible source of information for interdisciplinary and cross-thematic study, the book provides a baseline for further in-depth studies, as well as an important educational tool in an increasingly globalized research and development environment.

As the world becomes increasingly globalized, today's companies expect to hire engineers who are effective in a global business environment. Although you can find many books covering globalization, most of them are aimed at business, management, or social sciences. Developed with engineers in mind, Global Engineering: Design, Decision Making, and Communication covers the theory, models, and decision making tools for incorporating globalization into engineering work. Written by a multidisciplinary team of experts in industrial, mechanical, and manufacturing engineering and organizational communications, this book is a primer on how to improve designs, make better decisions, and communicate more effectively in an international working environment. The contents of the book reflect the authors' multidisciplinary perspective and their experience in working on projects around the world. The book presents globalization as a phenomenon affecting the way companies operate and their engineering functions. It uses a case study format based on system improvement projects and real industrial projects, ranging from design to supply chain and logistics problems. This case study format allows for a natural presentation of critical technical and non-technical concepts and their complex interactions. The challenge that engineers face in a global environment results from the need to be aware of interdependencies and to be able to determine which ones are most important in each situation. Unique in its focus on engineering, this book provides a framework for how to better design, make decisions, and communicate in the new era of global competition.