When people or computers need to make a decision, typically multiple conflicting criteria need to be evaluated; for example, when we buy a car, we need to consider safety, cost and comfort. Multiple criteria decision making (MCDM) has been researched for decades. Now as the rising trend of big-data analytics in supporting decision making, MCDM can be more powerful when combined with state-of-the-art analytics and machine learning. In this book, the authors introduce a new framework of MCDM, which can lead to more accurate decision making. Several real-world cases will be included to illustrate the new hybrid approaches.

This book discusses the evolution of security and privacy issues and brings related technological tools, techniques, and solutions into one single source. The book will take readers on a journey to understanding the security issues and possible solutions involving various threats, attacks, and defense mechanisms, which include IoT, cloud computing, Big Data, lightweight cryptography for blockchain, and data-intensive techniques, and how it can be applied to various applications for general and specific use. Graduate and postgraduate students, researchers, and those working in this industry will find this book easy to understand and use for security applications and privacy issues.

Root Cause Analysis, or RCA, "What is it?" Everyone uses the term, but everyone does it differently. How can we have any uniformity in our approach, much less accurately compare our results, if we're applying different definitions? At a high level, we will explain the difference between RCA and Shallow Cause Analysis, because that is the difference between allowing a failure to recur or dramatically reducing the risk of recurrence. In this book, we will get down to basics about RCA, the fundamentals of blocking and tackling, and explain the common steps of any investigative occupation. Common investigation steps include: Preserving evidence (data)/not allowing hearsay to fly as fact Organizing an appropriate team/minimizing potential bias Analyzing the events/reconstructing the incident based on actual evidence Communicating findings and recommendations/ensuring effective recommendations are actually developed and implemented Tracking bottom-line results/ensuring that identified, meaningful metrics were attained We explore, "Why don't things always go as planned?" When our actual plans deviate from our intended plans, we usually experience some type of undesirable or unintended outcome. We analyze the anatomy of a failure (undesirable outcome) and provide a step-by-step guide to conducting a comprehensive RCA based on our 3+ decades of applying RCA as we have successfully practiced it in the field. This book is written as a how-to guide to effectively apply the PROACT (R) RCA methodology to any undesirable outcome, is directed at practitioners who have to do the real work, focuses on the core elements of any investigation, and provides a field-proven case as a model for effective application. This book is for anyone charged with having a thorough understanding of why something went wrong, such as those in EH&S, maintenance, reliability, quality, engineering, and operations to name just a few.

Applied Systems Analysis: Science and Art of Solving Real-Life Problems Subject Guide: Engineering - Industrial and Manufacturing Any activity is aimed at solving certain problems, which means transferring a system from an existing unsatisfactory problematic state to a desired state. The success or failure of the system depends on how its natural properties were implemented during the planning of improvement and intervention state. This book covers the theory and experience of successfully solving problems in a practical and general way. This book includes a general survey of modern systems analysis; offers several original results; presents the latest methodological and technological results of the theory of systems; introduces achievements; and discusses the transition from the ideology of the machine age to the ideology of the systems age. This book will be of interest to both professionals and academicians.

Recent toxicological studies show that nanoparticles released in technological processes and combustion processes outside industry can be dangerous for humans especially when entering the body through the mouth and nose. In connection with the above, the use of adequately effective respiratory protection equipment is of great importance in prophylactic and preventive activities. The first part of Nanoaerosols, Air Filtering and Respiratory Protection: Science and Practice refers to the general phenomena of filtration described on the basis of the authors' own experience and international reports. The book also includes a description of the respiratory system and principles of its functioning and the accumulation of aerosol particles. It goes on to discuss technological innovations regarding the production of filtering materials for protection against nanoparticles and the latest test methods. Finally, the book contains information about the proper selection and use of respiratory protective devices against airborne nanoparticles in the workplace and everyday life. Special attention is paid to proper fit procedures as well as use and maintenance activities of such devices. The content of the book with rich illustrative material has been presented so that it can be used by health and safety experts, students as well as employers, employees and private users of respiratory protective devices. "Through a comprehensive approach to the subject of the work, the authors present theoretical foundations as well as practical solutions that are used in the research and development of personal respiratory protection. The complementarity of the information contained in the book will allow the reader to become familiar with a wide range of knowledge related to the design and manufacture as well as assessment of properties and procedures for the use of respiratory protection against the adverse effects of aerosols, including air contaminated with nanoparticles and microparticles. In my opinion the book is a valuable part of the series Occupational Safety, Health, and Ergonomics: Theory and Practice, published by Taylor & Francis." -Maciej Bogun, LUKASIEWICZ - The Textile Research Institute, Lodz

While aviation fatalities have thankfully fallen dramatically in recent years, the phenomena of complexity and cognitive bias have been shown to be factors in many accidents. An understanding of these phenomena promises to bring the fatality rate even lower, and a deeper understanding of commercial aircraft in the context of systems engineering will contribute to that trend. Systems Approach to the Design of Commercial Aircraft describes commercial aircraft from an advanced systems point of view, addressing complexity, cybersecurity, and systems architecting. In addition, it provides an explanation of systems engineering, describes how systems engineering forms a framework for commercial aircraft, covers how systems engineering and systems architecting relate to commercial aircraft, addresses complexity, and shows how humans fit into systems engineering and the importance for commercial aircraft. It goes onto present how cybersecurity plays an important role in the mix and how human interface fits in. The readership includes designers of aircraft, manufacturers, researchers, systems engineers, and students. Scott Jackson is a fellow of the International Council on Systems Engineering (INCOSE) and the author of Systems Engineering for Commercial Aircraft (1997 and 2015) in English and Chinese. Ricardo Moraes dos Santos is a senior systems engineer at EMBRAER S/A and an INCOSE Brazil chapter director. He works with Architecting process (Corporate) and is head of Cybersecurity and Safety (STPA Applications) at EMBRAER S/A.

The author has spent approximately 50 years in the field of systems engineering. This Focus book provides a "looking back" at his 50-year run and the lessons he learned and would like to share with other engineers, so they can use these lessons in their day-to-day work in systems engineering and related fields. The book is written from a systems engineering perspective. It offers 50 lessons learned working for a variety of different companies, which can be used across many other engineering fields. The book will be of interested to students and engineers across many fields, as well as students and engineers working in business and management fields.

Design is about the creation of meaningful connections to solve problems and advance human wellbeing; the discipline has always explored the beneficial links between form and function, technology and meaning, beauty and utility, people and artefacts and problems and solutions, among others. This book focuses on the crucial connection between design research and design education. Contemporary society grows increasingly hyper-complex and globally competitive. This state of affairs raises fundamental questions for both Design Education and Design Research: Should research skills be integrated into undergraduate courses? How can we modify design courses without compromising the positive aspects of the educational studio experience? Can the three cycles of higher education in design be combined into a creative and inquisitive educational continuum? To examine the relationship between research and education in Design we must address the topic of knowledge, keeping in mind that the development and dissemination of new and useful knowledge is the core purpose of a University. If we agree that design has its own things to know and ways to find out about them, then design knowledge resides in people, processes, products, and philosophy. This book explores the intersection of these four areas with the aim of uncovering insights to advance the current state of the design discipline.

What makes the Apple iPhone "cool"? Bang & Olufsen and Samsung's televisions "beautiful"? Any of a wide variety of products and services "special"? The answer is not simply functionality or technology, for competitors' products are often as good.
"The Soul of Design" explores the uncanny power of some products to grab and hold attention--to create desire. To understand what sets a product apart in this way, authors Lee Devin and Robert Austin push past personal taste and individual response to adopt a more conceptual approach. They carefully explore the hypothesis that there is something within a "special" product that makes it--well, special. They argue that this "je ne sais quoi" arises from "plot"--the shape that emerges as a product or service arouses and then fulfills expectations. Marketing a special product is, then, a matter of helping its audience perceive its plot and comprehend its qualities.
Devin and Austin provide keys to understanding why some products and services stand out in a crowd and how the companies that make them create these hits. Part One of the book introduces the authors' definition of plot in this context; Part Two breaks down the components needed to build a plot; Part Three describes what makes a plot coherent; Part Four takes on the challenges of making coherent products and services attractive to consumers. Part Four also presents detailed casework, which shows how innovators and makers have successfully brought special products to market.
Readers will come away with a sensible and clear approach to conceiving of artful products and services. This book will help managers and designers think about engaging with plot, taking aesthetic factors into account to provide consumers with more special things.

This is a book conceived in the ever widening realm of design practice and education. It is premised on the belief that the forces of globalisation that have affected design practice for decades have, in recent years, manifest themselves in design education as well. Consequently, it brings authors, practitioners and educators together from ten countries across six continents. They each offer an overview of the socio-cultural and economic factors that affect the built environment in their particular region of the world. They discuss how the practices of architecture, interior design, planning and landscape architecture interact with those forces but, equally as importantly, they discuss how design education does the same. This book then, is written by and for practitioners, educators and students of the built environment whose critical eye is prepared to scan the globe for lessons that are both universally, but also specifically applicable to their own geographical and discipline context. It is more specifically geared to those who see the built environment through a socio-political prism - as a phenomenon shaped by this broader none design context - but also as a model through which we can better understand that external context.

- Provides designers and non-designers with new ideas and tools for creating useful, energy-and-resource-efficient product designs and systems - Offers a critical perspective on the impact of new technologies and product designs - Includes historic and contemporary examples, such as thermostats, electric lighting, air quality sensors, domestic maintenance, and methods of transportation - Written in an engaging, accessible tone for professionals and students.

- Written in a humorous and accessible style by an experienced designer and educator - Features over 100 colourful and engaging illustrations to demonstrate concepts - Encourages professionals and students to find creative and playful solutions to complex global issues.

Two of the most important yet often overlooked aspects of a medical device are its usability and accessibility. This is important not only for health care providers, but also for older patients and users with disabilities or activity limitations. Medical Instrumentation: Accessibility and Usability Considerations focuses on how lack of usability and accessibility pose problems for designers and users of medical devices, and how to overcome these limitations. Divided into five broad sections, the book first addresses the nature and extent of the problem by identifying access barriers, human factors, and policy issues focused on the existing infrastructure. The subsequent sections examine responses to the problem, beginning with tools for usability and accessibility analysis and principles of design for medical instrumentation. Building on this foundation, the third section focuses on recommendations for design guidelines while the fourth section explores emerging trends and future technologies for improving medical device usability. The final section outlines key challenges, knowledge gaps, and recommendations from accomplished experts in the field presented at the recent Workshop on Accessible Interfaces for Medical Instrumentation. Integrating expert perspectives from a wide array of disciplines, Medical Instrumentation traces a clear roadmap for improving accessibility and usability for a variety of stakeholders and provides the tools necessary to follow it.

One of the primary applications of human factors engineering is in the aviation domain, and the importance of human factors has never been greater as U.S. and European authorities seek to modernize the air transportation system through the introduction of advanced automation. This handbook provides regulators, practitioners, researchers, and educators a comprehensive resource for understanding and applying human factors to air transportation.

The potential of software applications to solve an array of office and administrative problems is increasing faster than the ability of users to exploit it. We need to make systems easier to learn and more comfortable to use. This book reports a major advance in the effort to accomplish both goals. Flexcel enables users to modify access and dialog dynamics to their specific requirements. Relying on a plan recognition feature, the system proposes adaptations or uses of adaptations. The ongoing conflict between the adaptive and the adaptable is resolved in an integration: user and system share the responsibility for the initiatives, decision-making and execution. A "critic" component of the system then analyzes the user's handling of the adaptation tools and suggests improvements. The system offers an environment in which users can explore as they learn. HyPlan implements the context-sensitive help that facilitates learning on demand. When the PLANET plan-recognition feature identifies the kinds of support for work that may possibly be required, HyPlan provides, on request, specific assistance in the form of hypermedia or animated displays and tutorials. Developmental research has shown that users take advantage of opportunities to adapt interfaces only in conjunction with help-functions -- which are accepted when they do not interrupt work. And studies by social scientists have shown that adaptations of technical systems have to be integrated into the overall process of organizational innovation and undertaken cooperatively. This book will stimulate all those concerned with software -- from computational, cognitive, ergonomic, or organizational standpoints -- to reconceive the relationship between design and user support.

Operations Management (OM) is a multi-faceted blend of myriad academic andpractical disciplines - from engineering and economics via mathematics and marketing, to systems and psychology. To capture the state of the art, the bookreviews contemporary and classic scholarship in one of the oldest business and management disciplines. To offer the reader a thought-provoking point of entry into the selected sources, the book curates its content as an imaginary exhibit, eachchapter a thematic OM 'gallery' (process; planning and control; people; strategy and measurement; technology) introduced by a description of some extraordinary artefacts, paintings, sculptures and architecture. The content has been curated around three principles intended to benefit the casual reader and both new and established OM scholars. First, it incorporates works that build on, or help to distinguish, fundamental tenets from more transitory fads. Second, the text makes significant efforts to try and balance the gravitational pull of the factory, (even though this may not offer an accurate representation of the majority of the field) and third, to try to keep managerial rather than technical/ analytical concerns to the fore. This concise book provides a useful overview of current and classic OM research. Written by a leading authority, it is intended to be a valuable and engaging resource for both students and scholars of business.

Identifies the cost sensitive areas for each activity in the logistical system. Illustrates how packaging in addition to protecting and preserving contents can affect total system cost efficiency if designed to adapt well to unitized shipping methods and equipment: efficiently utilize warehouse stor

The Fuzzy Front End Gets Demystified in This Next-Generation User Research Guide The first phase of the design thinking process is arguably the most crucial, as this is when human insights are leveraged to define value for customers. Yet this so-called "empathize" phase is often deemed optional or is executed poorly. This degrades the entire innovation process that follows by permitting preexisting biases and guesswork that make value creation a precarious bet. In User Experience Research: Discover What Customers Really Want, a human factors psychologist and an industrial designer have devised a foolproof first phase that addresses the shortcomings of the design thinking process. Based on their forty years of generative research experience in multiple industries, this is the definitive guide to user experience research. This repeatable approach is grounded in six key principles that connects users' desired emotional states to an actionable articulation of an experience. It also provides guidance on creating ideal experience frameworks that communicate clearly with all stakeholders, from business leaders to design practitioners. User Experience Research: Discover What Customers Really Want is an indispensable, fully illustrated, step-by-step manual for anyone seeking a more predictable pathway to the design of new or improved experiences that users truly desire and would find valuable.

"Focuses on functional, aesthetically pleasing, mechanically reliable, and easily made products that improve profitability for manufacturers and provide long-term satisfaction for customers. Offers concrete, practical insight immediately applicable to new product design and development projects."

Designers come in all shapes and sizes and apply their talents to an enormous range of things, from books to refrigerators to clothes to stage scenery. Can such a motley crew be grouped together under one head; and do their diverse passions have common roots? Becoming a Designer traces the early development of talent in a range of designers to explore the possibility that a unique combination of personality characteristics along with a visualising sensitivity makes design success predictable from an early age.

This book will change the way you think about problems. It focuses on creating solutions to all sorts of complex problems by taking a practical, problem-solving approach. It discusses not only what needs to be done, but it also provides guidance and examples of how to do it. The book applies systems thinking to systems engineering and introduces several innovative concepts such as direct and indirect stakeholders and the Nine-System Model, which provides the context for the activities performed in the project, along with a framework for successful stakeholder management. A list of the figures and tables in this book is available at https://www.crcpress.com/9781138387935. FEATURES * Treats systems engineering as a problem-solving methodology * Describes what tools systems engineers use and how they use them in each state of the system lifecycle * Discusses the perennial problem of poor requirements, defines the grammar and structure of a requirement, and provides a template for a good imperative construction statement and the requirements for writing requirements * Provides examples of bad and questionable requirements and explains the reasons why they are bad and questionable * Introduces new concepts such as direct and indirect stakeholders and the Shmemp! * Includes the Nine-System Model and other unique tools for systems engineering

Design Materials and Making for Social Change spans the two interconnected worlds of the material and the social, at different scales and in different contexts, and explores the value of the knowledge, skills and methods that emerge when design researchers work directly with materials and hold making central to their practice. Through the social entanglements of addressing material impacts, the contributors to this edited volume examine homelessness, diaspora, migration, the erosion of craft skills and communities, dignity in work and family life, the impacts of colonialism, climate crisis, education, mental health and the shifting complexities in collaborating with and across diverse disciplines and stakeholders. This book celebrates the role of materials and making in design research by demonstrating the diverse and complex interplay between disciplines and the cultures it enables, when in search of alternative futures. Design Materials and Making for Social Change will be of interest to scholars in materials design, textile design, product design, fashion design, maker culture, systemic design, social design, design for sustainability and circular design.

Since the publication of the first edition of Integrated Product and Process Design and Development: The Product Realization Process more than a decade ago, the product realization process has undergone a number of significant changes. Reflecting these advances, this second edition presents a thorough treatment of the modern tools used in the integrated product realization process and places the product realization process in its new context. See what's new in the Second Edition: Bio-inspired concept generation and TRIZ Computing manufacturing cost, costs of ownership, and life-cycle costs of products Engineered plastics, ceramics, composites, and smart materials Role of innovation New manufacturing methods: in-mold assembly and layered manufacturing This book discusses how to translate customer needs into product requirements and specifications. It then provides methods to determine a product's total costs, including cost of ownership, and covers how to generate and evaluate product concepts. The authors examine methods for turning product concepts into actual products by considering development steps such as materials and manufacturing processes selection, assembly methods, environmental aspects, reliability, and aesthetics, to name a few. They also introduce the design of experiments and the six sigma philosophy as means of attaining quality. To be globally viable, corporations need to produce innovative, visually appealing, quality products within shorter development times. Filled with checklists, guidelines, strategies, and examples, this book provides proven methods for creating competitively priced quality products.

Even when products and systems are highly localized, rarely is there one design suitable for a single, mono-cultural population of users. The products and systems created and used are cultural artifacts representing shared cognitions that characterize mental models that result from interactions with physical environments. Thus, culture is embedded and impacts the extent to which products are usable, accessible, useful, and safe. Products and systems that deviate from users' mental models may have negative consequences for users, ranging from minor annoyance to more serious consequences such as severe injury or death. Both an introduction and a primer, Cultural Ergonomics: Theory, Methods, and Applications demonstrates how cultural ergonomics can be applied in research and practitioner contexts. It covers selection of theories, descriptions of research designs, methods to analyze the results, case studies, and strategies used to draw inferences and conclusions in a vast array of areas including occupational safety, global issues, emergency management, human-computer interaction, warnings and risk communications, and product design. Human factors/ergonomics, as a discipline, is slowly integrating cultural ergonomics into efforts to explore human capabilities and limitations in the context of design and evaluation. Edited by experts and containing contributions from pioneers in this area, this book provides examples and methodologies within a human factors framework. It provides systematic methods to apply what is learned from analysis of culture to the design, development, and evaluation of products and systems.