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Books > Business & Economics > Business & management > Management of specific areas > Research & development management

Capitalism, Power and Innovation - Intellectual Monopoly Capitalism Uncovered (Hardcover): Cecilia Rikap Capitalism, Power and Innovation - Intellectual Monopoly Capitalism Uncovered (Hardcover)
Cecilia Rikap
R3,719 Discovery Miles 37 190 Ships in 12 - 19 working days

In contemporary global capitalism, the most powerful corporations are innovation or intellectual monopolies. The book's unique perspective focuses on how private ownership and control of knowledge and data have become a major source of rent and power. The author explains how at the one pole, these corporations concentrate income, property and power in the United States, China, and in a handful of intellectual monopolies, particularly from digital and pharmaceutical industries, while at the other pole developing countries are left further behind. The book includes detailed empirical mappings of how intellectual monopolies develop and transform knowledge from universities and open-source collaborations into intangible assets. The result is a strategy that combines undermining the commons through privatization with harvesting from the same commons. The book ends with provoking reflections to tilt the scale against intellectual monopoly capitalism and arguing that desired changes require democratic mobilization of workers and citizens at large. This book represents one of the first attempts to capture the contours of an emerging new era where old perspectives lead us astray, and the old policy toolbox is hopelessly inadequate. This is true for the idea that the best, or only, way to promote innovation is to transform knowledge into private property. It is also true for anti-trust policies focusing exclusively on consumer prices. The formation of global infrastructures that lead to natural monopolies calls for public rather than private ownership. Scholars and professionals from the social sciences and humanities (in particular economics, sociology, political science, geography, educational science and science and technology studies) will enjoy a clear and all-embracing depiction of innovation dynamics in contemporary capitalism, with a particular focus on asymmetries between actors, regions and topics. In fact, its topical issue broadens the book's scope to those curious about how innovation networks shape our world.

Biotechnology and Intellectual Property Rights - Legal and Social Implications (Hardcover, 2015 ed.): Kshitij Kumar Singh Biotechnology and Intellectual Property Rights - Legal and Social Implications (Hardcover, 2015 ed.)
Kshitij Kumar Singh
R3,293 R2,042 Discovery Miles 20 420 Save R1,251 (38%) Ships in 12 - 19 working days

This book offers a valuable contribution to contemporary legal literature, providing deep insights into the interface between law and genetics, highlighting emerging issues and providing meaningful solutions to current problems. It will be of interest to a broad readership, including academics, lawyers, policy makers and scholars engaged in interdisciplinary research. In the context of examining and analyzing the legal and social implications arising from the recent conjunction of biotechnology and intellectual property rights, the book particularly focuses on human genes and gene variations. Emphasis is placed on "patent law," as a considerable percentage of genetic inventions are covered by patents. The book presents a comparative and critical examination of patent laws and practices related to biotechnology patents in the United States, Canada, European Union and India, in order to gather the common issues and the differences between them. The international patent approach regarding biotechnology is also analyzed in light of the constant conflict between differentiation and harmonization of patent laws. The book highlights the potential gaps and uncertainties as to the scope of numerous terms such as invention, microorganisms, microbiological processes, and essential biological processes under TRIPS. Also analyzed are the social and policy implications of patents relating to genetic research tools and genetic testing. The intricacies involved in providing effective intellectual property protection to bioinformatics and genomic databases are also examined. Bearing in mind the collaborative nature of bioinformatics and genomic databases, the book evaluates the pros and cons of open biotechnology and assesses the implications of extending intellectual property rights to human genetic resources, before explaining the ownership puzzle concerning human genetic material used in genetic research.

Simultaneous Engineering for New Product Developme Development - Manufacturing Applications (Hardcover): JA Ribbens Simultaneous Engineering for New Product Developme Development - Manufacturing Applications (Hardcover)
JA Ribbens
R3,400 Discovery Miles 34 000 Ships in 10 - 15 working days

An integrated, highly practical approach to product developmentusing simultaneous engineering

Industrial engineers and designers as well as managers working on new product development (NPD) typically do not have the time or the expertise to get involved in functions outside their immediate area. Yet the very nature of NPD requires a number of functions and processes to be performed concurrently. This is where simultaneous engineering comes in.
Simultaneous Engineering for New Product Development offers state-of-the-art, integrated coverage of these two hot topics in manufacturing. Industry expert Jack Ribbens draws on firsthand experience with the successful application of simultaneous engineering in the automotive industry, discussing how this approach can help streamline the entire development and production process, resulting in high-quality, competitive goods. He examines all phases of the process, devoting a chapter to each key element—from market research to design and engineering to manufacturing, selling, and customer service and support.
And while most books on concurrent engineering stress the theoretical aspects of the field, Ribbens’s book is decidedly practical, complete with case studies from the automotive, aerospace, heavy vehicle, and electronic industries that can be applied to any manufactured product. With mathematical model development as well as useful graphs, checklists, and references, Simultaneous Engineering for New Product Development will help manufacturing professionals take advantage of new trends and technologies in manufacturing well into the twenty-first century.

Soft Skills for Human Centered Management and Global Sustainability (Hardcover): Maria Teresa Lepeley, Nicholas Beutell, Nureya... Soft Skills for Human Centered Management and Global Sustainability (Hardcover)
Maria Teresa Lepeley, Nicholas Beutell, Nureya Abarca, Nicolas Majluf
R4,472 Discovery Miles 44 720 Ships in 12 - 19 working days

This book is part of the Human Centered Book Trilogy, the 2021 volumes of the Routledge Human Centered Management HCM Series. HCM books are pioneering transformation from the traditional humans-as-a-resource approach of the industrial past, to the humans at the center management and organizational paradigm of the 21st century. HCM is built on the talent and wellbeing of people in the workplace driving work engagement, quality standards, high performance and productivity to attain long-term organizational sustainability in the global VUCA (volatile, uncertain, complex, ambiguous) environment. This book was carefully crafted by recognized international human centered scholars from four continents. Models presented bridge persistent Soft Skills gaps in management and business and particularly between education and the workforce due to excessive testing and hard/technical skills. In contrast with hard skills, Soft Skills are transferable across jobs, industries and applicable to all dimensions of life. Soft Skills are the common language of empathy, collaboration, team building, resilience and agility transforming organizations. Human and social challenges cannot be solved only with hard skills. This is a "must read Soft Skills manual" for survival and success based on attributes all human beings possess but not everybody is optimizing to excel in life and work. This and its two complementary titles Human Centered Organizational Culture: Global Dimensions and Sensible Leadership: Human Centered, Insightful and Prudent are timely readings for leaders, managers, researchers, academics, practitioners, students and the general public responsible for organizations across industries and sectors pursuing quality standards, organizational transformation and sustainability.

Managing Innovation and Cultural Management in the Digital Era - The case of the National Palace Museum (Paperback): Rua-Huan... Managing Innovation and Cultural Management in the Digital Era - The case of the National Palace Museum (Paperback)
Rua-Huan Tsaih, Tzu-Shian Han
R1,377 Discovery Miles 13 770 Ships in 12 - 19 working days

The world-class National Palace Museum (NPM) in Taiwan possesses a repository of the largest collection of Chinese cultural treasures of outstanding quality. Through implementing a two-organizational restructuring, and shifting its operational focus from being object-oriented to public-centered, it aims to capture the attention of people and promote awareness of the culture and traditions of China. In this vein, the NPM combines its expertise in museum service with the possibilities afforded by Information Technology (IT). This book analyses the research results of a team sponsored by the National Science Council in Taiwan to observe the development processes and accomplishments, and to conduct scientific researches covering not only the technology and management disciplines, but also the humanities and social science disciplines. The development process of new digital content and IT-enabled services of NPM would be a useful benchmark for museums, cultural and creative organizations and traditional organizations in Taiwan and around the world.

Hospitality Management and Digital Transformation - Balancing Efficiency, Agility and Guest Experience in the Era of Disruption... Hospitality Management and Digital Transformation - Balancing Efficiency, Agility and Guest Experience in the Era of Disruption (Hardcover)
Richard Busulwa, Nina Evans, Aaron Oh, Moon Kang
R4,483 Discovery Miles 44 830 Ships in 12 - 19 working days

Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: * Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. * Explains the digital business and digital transformation imperative for hospitality and leisure organizations. * Discusses the different digital capabilities required to effectively compete as a digital business. * Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. * Discusses how hospitality and leisure managers can keep up with digital technology advancements. * Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business-related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.

Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management - Proceedings of PROLAMAT 2006,... Knowledge Enterprise: Intelligent Strategies in Product Design, Manufacturing, and Management - Proceedings of PROLAMAT 2006, IFIP TC5, International Conference, June 15-17 2006, Shanghai, China (Hardcover, 2006 ed.)
Kesheng Wang, George L. Kovacs, Michael Wozny, Minglun Fang
R4,826 Discovery Miles 48 260 Ships in 12 - 19 working days

This volume contains the edited technical presentations of PROLMAT 2006, the IFIP TC5 international conference held on June 15-17, 2006 at the Shanghai University in China. The papers collected here concentrate on knowledge strategies in Product Life Cycle and bring together researchers and industrialists with the objective of reaching a mutual understanding of the scientific - industry dichotomy, while facilitating the transfer of core research knowledge to core industrial competencies.

Modeling a New Computer Framework for Managing Healthcare Organizations - Balancing and Optimizing Patient Satisfaction, Owner... Modeling a New Computer Framework for Managing Healthcare Organizations - Balancing and Optimizing Patient Satisfaction, Owner Satisfaction, and Medical Resources (Paperback)
Soraia Oueida
R1,886 Discovery Miles 18 860 Ships in 12 - 19 working days

The medical sector has been growing exponentially over the last decade and healthcare services are becoming more complex and costly. In order to continue efficiently and effectively managing patient safety, quality, and the effectiveness of the healthcare systems, new methodologies are needed. This book provides a platform to address this growing need and to improve practice. With the introduction of a new computer platform package for the management of medical organizations and healthcare systems, Modeling a New Computer Framework for Managing Healthcare Organizations aims to improve management techniques and increase overall satisfaction scores of patients, owners, and medical resources. The platform outlined will improve the daily operation of a healthcare system, focusing on the emergency department, and can be used to study the operation flow of a unit for performance optimization. It offers a user-friendly interface and proposed programming language, along with a visual and simple practice to collect and understand statistical outputs. Essential reading for decision makers on different levels in the healthcare organization hierarchy, this book can also be used by management to improve the performance of the organization and decision makers to hire resources, enhance workflows or both. It guides designers and system implementers in a step-by-step approach to make optimal decisions for resource allocation and helps designers and management to detect deficiencies in ongoing processes and fix or enhance them. Soraia Oueida is an instructor in the Department of Computer Engineering at the American University of the Middle East. She is an IEEE member and her research interests include Simulation Modeling, Discrete Mathematics, Petri Net, Workflows, Blockchain, IoT, Industrial Management Systems.

Modeling a New Computer Framework for Managing Healthcare Organizations - Balancing and Optimizing Patient Satisfaction, Owner... Modeling a New Computer Framework for Managing Healthcare Organizations - Balancing and Optimizing Patient Satisfaction, Owner Satisfaction, and Medical Resources (Hardcover)
Soraia Oueida
R4,180 Discovery Miles 41 800 Ships in 12 - 19 working days

The medical sector has been growing exponentially over the last decade and healthcare services are becoming more complex and costly. In order to continue efficiently and effectively managing patient safety, quality, and the effectiveness of the healthcare systems, new methodologies are needed. This book provides a platform to address this growing need and to improve practice. With the introduction of a new computer platform package for the management of medical organizations and healthcare systems, Modeling a New Computer Framework for Managing Healthcare Organizations aims to improve management techniques and increase overall satisfaction scores of patients, owners, and medical resources. The platform outlined will improve the daily operation of a healthcare system, focusing on the emergency department, and can be used to study the operation flow of a unit for performance optimization. It offers a user-friendly interface and proposed programming language, along with a visual and simple practice to collect and understand statistical outputs. Essential reading for decision makers on different levels in the healthcare organization hierarchy, this book can also be used by management to improve the performance of the organization and decision makers to hire resources, enhance workflows or both. It guides designers and system implementers in a step-by-step approach to make optimal decisions for resource allocation and helps designers and management to detect deficiencies in ongoing processes and fix or enhance them. Soraia Oueida is an instructor in the Department of Computer Engineering at the American University of the Middle East. She is an IEEE member and her research interests include Simulation Modeling, Discrete Mathematics, Petri Net, Workflows, Blockchain, IoT, Industrial Management Systems.

Collaborative Spaces at Work - Innovation, Creativity and Relations (Hardcover): Fabrizio Montanari, Elisa Mattarelli, Anna... Collaborative Spaces at Work - Innovation, Creativity and Relations (Hardcover)
Fabrizio Montanari, Elisa Mattarelli, Anna Chiara Scapolan
R4,469 Discovery Miles 44 690 Ships in 12 - 19 working days

Collaborative spaces are more than physical locations of work and production. They present strong identities centered on collaboration, exchange, sense of community, and co-creation, which are expected to create a physical and social atmosphere that facilitates positive social interaction, knowledge sharing, and information exchange. This book explores the complex experiences and social dynamics that emerge within and between collaborative spaces and how they impact, sometimes unexpectedly, on creativity and innovation. Collaborative Spaces at Work is timely and relevant: it will address the gap in critical understandings of the role and outcomes of collaborative spaces. Advancing the debate beyond regional development rhetoric, the book will investigate, through various empirical studies, if and how collaborative spaces do actually support innovation and the generation of new ideas, products, and processes. The book is intended as a primary reference in creativity and innovation, workspaces, knowledge and creative workers, and urban studies. Given its short chapters and strong empirical orientation, it will also appeal to policy makers interested in urban regeneration, sustaining innovation, and social and economic development, and to managers of both collaborative spaces and companies who want to foster creativity within larger organizations. It can also serve as a textbook in master's degrees and PhD courses on innovation and creativity, public management, urban studies, management of work, and labor relations.

Sustainable Entrepreneurship, Renewable Energy-Based Projects, and Digitalization (Hardcover): Amina Omrane, Khalil Kassmi,... Sustainable Entrepreneurship, Renewable Energy-Based Projects, and Digitalization (Hardcover)
Amina Omrane, Khalil Kassmi, Muhammad Wasim Akram, Ashish Khanna, Md Imtiaz Mostafiz
R4,031 Discovery Miles 40 310 Ships in 12 - 19 working days

Sustainable Entrepreneurship is nowadays considered as a discipline at the cross-roads of many others. This book describes recent cases, techniques and tools proposed for leaders, entrepreneurs, and practitioners who are involved and responsible for making strategic decisions in their companies and aiming at sustainable development. This book highlights the use of new business models/methods that can be employed by organizations and researchers to save millions of dollars, to enhance the economic growth, as well as to resolve environmental and social issues, via sustainable networks, renewal energy distribution, and social/green entrepreneurship. It will provide a comprehensive discussion of practical techniques, like Machine Learning, Robotics, Photovoltaic solar energy, in the field of renewable energy, and other digital tools, such as digital marketing, crowdsourcing platforms, and digital currency. Meanwhile, it will enlighten the way for entrepreneurs and decision makers by helping them to learn how to grow their business. The focus will be on how to benefit from these techniques to develop sustainable and renewable energy-based projects, as well as digitalized new ventures. The book walks the reader through the latest emerging trends in digitalization that can support practitioners, managers, entrepreneurs, and researchers to help them appreciate the application of sustainable solutions in various functional domains.

Harnessing Digital Disruption - How Companies Win with Design Thinking, Agile, and Lean Startup (Hardcover): Pascal Dennis,... Harnessing Digital Disruption - How Companies Win with Design Thinking, Agile, and Lean Startup (Hardcover)
Pascal Dennis, Laurent Simon
R2,527 Discovery Miles 25 270 Ships in 12 - 19 working days

Our world has changed, probably for good. Until now, the shift from brick-and-mortar to the smartphone has been about service, cost, and convenience. Now, it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world? In a cool, readable style Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup tells the story of a major multi-national organization facing digital disruption and looming irrelevance. In a compelling novel format, the book demonstrates how to harness the power of digital technology, methods and thinking on the path to revival and prosperity. It illustrates the situations, characters, and blockers you'll likely face as you progress through your journey. The setting is Singapore and the heady world of international banking, but the prescription, methods and lessons apply equally to manufacturers, utilities, hospitals, insurers, and government agencies. You will learn how to: * Develop your Digital Transformation strategy and Innovation Portfolio * Reform customer journeys, launch new digital offerings, and validate new beta businesses * Develop senior leader digital literacy, and understanding of growth leadership * De-risk your journey using a proven overall approach based on proven principles * Cultivate a network of pragmatic entrepreneurs practicing a structured scalable innovation process

Economics of the Fourth Industrial Revolution - Internet, Artificial Intelligence and Blockchain (Paperback): Nicholas Johnson,... Economics of the Fourth Industrial Revolution - Internet, Artificial Intelligence and Blockchain (Paperback)
Nicholas Johnson, Brendan Markey-Towler
R1,281 Discovery Miles 12 810 Ships in 12 - 19 working days

This book applies cutting-edge economic analysis and social science to unpack the rich complexities and paradoxes of the Fourth Industrial Revolution. The book takes the reader on a bold, refreshing, and informative tour through its technological drivers, its profound impact on human ecosystems, and its potential for sustainable human development. The overarching message to the reader is that the Fourth Industrial Revolution is not merely something to be feared or survived; rather, this dramatic collision of technologies, disciplines, and ideas presents a magnificent opportunity for a generation of new pioneers to rewrite "accepted rules" and find new avenues to empower billions of people to thrive. This book will help readers to discern the difference between disruption and transformation. The reader will come away from this book with a deeply intuitive and highly contextual understanding of the core technological advances transforming the world as we know it. Beyond this, the reader will clearly appreciate the future impacts on our economies and social structures. Most importantly, the reader will receive an insightful and actionable set of guidelines to assist them in harnessing the Fourth Industrial Revolution so that both they and their communities may flourish. The authors do not primarily seek to make prescriptions for government policy, but rather to speak directly to people about what they can do for themselves, their families, and their communities to be future-proofed and ready to adapt to life in a rapidly evolving world ecosystem.

Total Quality Management in Higher Education - Study of Engineering Institutions (Hardcover): Sayeda Begum, Chandrasekharan... Total Quality Management in Higher Education - Study of Engineering Institutions (Hardcover)
Sayeda Begum, Chandrasekharan Rajendran, K. Ganesh, Sanjay Mohapatra, Prakash Sai L.
R4,478 Discovery Miles 44 780 Ships in 12 - 19 working days

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.

Mapping Motivation for Top Performing Teams (Hardcover): James Sale Mapping Motivation for Top Performing Teams (Hardcover)
James Sale
R1,683 Discovery Miles 16 830 Ships in 12 - 19 working days

Mapping Motivation for Top Performing Teams is the final volume in a series of books that are all linked to the author's Motivational Map toolkit. Each book builds on a different aspect of personal, team and organisational development. This book, using the Motivational Map, the Team Motivational Map, as well as the Organisation Motivational Map, is a practical guide to understanding how team dynamics and success are hugely influenced by motivational factors, which are not usually taken into account. The book is a deeper exploration of team mapping which occurs in Chapter 6 of Mapping Motivation (2015), Chapter 6 of Mapping Motivation for Engagement (with Steve Jones, 2019), and Chapter 6 of Mapping Motivation for Leadership (with Jane Thomas, 2020). But whereas these chapters only touched on specific aspects of team dynamics, this book covers the issues more comprehensively; it also attempts to avoid replication of materials, although there are bound to be small overlaps. It covers not only how motivations affect team productivity and how this can be boosted through targeted Reward Strategies, but also how 'mapping' provides profounder insights into the four key characteristics of top performing teams: the clear remit, vital interdependency, strong belief, and real accountability. How Motivational Maps covers these areas, we believe to be original, eye-opening and effective in the management of change. Further, as always with Motivational Maps, its language and metrics raise self-awareness at an individual and team level, and so can help resolve conflicts through its common and non-judgmental language. Managing teams is the key skill of managers: thus this book is a handbook for managers everywhere who wish to excel at management, for without bringing their teams on board (i.e. motivating their teams), they are not effectively managing.

Crossing Boundaries in Public Policy and Management - Tackling the Critical Challenges (Paperback): Luke Craven, Helen... Crossing Boundaries in Public Policy and Management - Tackling the Critical Challenges (Paperback)
Luke Craven, Helen Dickinson, Gemma Carey
R1,429 Discovery Miles 14 290 Ships in 12 - 19 working days

This book aims to develop four key challenges that remain unresolved in the boundary-spanning literature, which span from the conceptual, to the practice, to the translational. In doing so, it tackles the question of boundary-spanning from four different angles, providing an in-depth investigation of the current state of the field in each of these realms, in addition to new directions for solving the identified challenges. Finally, the book synthesises the lessons from each of these challenges into a coherent and integrated final piece of the boundary dilemma. In doing so, it will provide depth and a clearer agenda for future research and practice. Crossing Boundaries in Public Policy and Management digs into the heart of enduring questions and challenges for cross-boundary working, providing in-depth conceptual contributions on the fundamental challenges of boundary work. It displays the latest state of knowledge on the topic and will be of interest to researchers, academics, practitioners, and students in the fields of public management, public policy, public administration, public-private relationships and coordination and collaboration.

Decision-making for New Product Development in Small Businesses (Paperback): Mary Haropoulou, Clive Smallman Decision-making for New Product Development in Small Businesses (Paperback)
Mary Haropoulou, Clive Smallman
R1,437 Discovery Miles 14 370 Ships in 12 - 19 working days

What goes on in a small firm that lives or dies by its capacity to innovate? How are decisions made on new product development, and how does that feed into the ecological, social and financial sustainability of the firm? This book answers the questions through an in-depth look at a small business that manufactures high-end carpet yarn. Using advanced analytical techniques to interrogate rich qualitative data, the book draws together established theories of decision-making and new product development, coupled with thinking about business sustainability to improve our understanding of this important area of business practice. The book further reinforces the importance and role of organizational learning in organizational decision-making, based on novel analysis of empirically developed qualitative data.

Design Thinking (Paperback): Teun den Dekker Design Thinking (Paperback)
Teun den Dekker
R1,646 Discovery Miles 16 460 Ships in 9 - 17 working days

This book is not just for reading. Design Thinking is something you need to actually do. Reading about design thinking will increase your knowledge, but by doing it, you will learn what design thinking can mean for you, in your studies and your work. In this book we encourage you to take action: design thinking by doing. Since the end of the last millennium, design thinking has received an increasing amount of attention from the business community, social organizations, universities and colleges.Organizations are confronted with complex problems and issues that are no longer self-containe, clear or easy to define. The creative solution strategy offered by design thinking appears to be increasingly needed to adequately respond to the questions, wishes and needs of customers and society as a whole. This book unravels the thinking and working process of design thinking and offers practical tools for getting started. The author approaches design thinking in four chapters, from different perspectives: as a way of thinking, a way of working, a project approach and a tool box.Design thinking is a way of thinking answers the questions: How do design thinkers approach problems and challenges? Which six fundamental attitudes do they use and what do you need to know in order to use them? Design thinking is a way of working answers questions such as: What phases and milestones does the design process distinguish? What is the difference between the more structured design process and the 'messy' cycle of design thinking? Because you learn design thinking by doing, you will practice this in Design thinking is a project approach.Finally, in the last chapter Design thinking is a tool box, the methods and tools that you use in a design project will be discussed. This international edition of Design Thinking is written for students and workers who want to apply design thinking to tackle challenges, problems or complex (social) issues in a different, practical way within their own professional practice.

Beyond EHR - Using Technology to Meet Growing Demands and Deliver Better Patient Care (Paperback): Jeffery Daigrepont, EFPM,... Beyond EHR - Using Technology to Meet Growing Demands and Deliver Better Patient Care (Paperback)
Jeffery Daigrepont, EFPM, CAPPM
R1,883 Discovery Miles 18 830 Ships in 12 - 19 working days

Today, it is not uncommon for practices and hospitals to be on their second or third EHR and/or contemplating a transition from the traditional on-premise model to a cloud-based system. As a follow-up to Complete Guide and Toolkit to Successful EHR Adoption ( (c)2011 HIMSS), this book builds on the best practices of the first edition, fast-forwarding to the latest innovations that are currently leveraged and adopted by providers and hospitals. We examine the role that artificial intelligence (AI) is now playing in and around EHR technology. We also address the advances in analytics and deep learning (also known as deep structured or hierarchical learning) and explain this topic in practical ways for even the most novice reader to comprehend and apply. The challenges of EHR to EHR migrations and data conversions will also be covered, including the use of the unethical practice of data blocking used as a tactic by some vendors to hold data hostage. Further, we explore innovations related to interoperability, cloud computing, cyber security, and electronic patient/consumer engagement. Finally, this book will deal with what to do with aging technology and databases, which is an issue rarely considered in any of the early publications on healthcare technology. What is the proper way to retire a legacy system, and what are the legal obligations of data archiving? Though a lot has changed since the 2011 edition, many of the fundamentals remain the same and will serve as a foundation for the next generation of EHR adopters and/or those moving on to their second, third, fourth, and beyond EHRs.

Artificial Intelligence, Automation and the Future of Competence at Work (Hardcover): Jon-Arild Johannessen Artificial Intelligence, Automation and the Future of Competence at Work (Hardcover)
Jon-Arild Johannessen
R3,711 Discovery Miles 37 110 Ships in 12 - 19 working days

Artificial intelligence and the autonomous robots of the Fourth Industrial Revolution will render certain jobs and competences obsolete but will also create new roles, which in turn require new sets of skills. They will also transform how we produce, distribute and consume, as well as how we think. Rather than a linear understanding of evolutionary processes, we will develop a more interactive and circular interpretation. This book offers a unique and holistic perspective on the future of work in the context of industry 4.0. It discusses the globalization of capital markets, how artificial intelligence can help organizations to be more competitive and the new role of leadership in this technological landscape. The author argues that there are four categories of competences, which will be required in order to maintain the relevance of human skills and expertise in the innovation economy. The new jobs that come into being will lend themselves to a particular set of skills. General competences will be necessary for roles involving the 4Cs of communication, creativity, collaboration and change. Specific or STEM competences will be called for across the science, technology, engineering and mathematics sectors. Human competences will lend themselves to positions comprising the SELC framework of social, emotional, leadership and cultural skills. Critical or REVE competences will be in demand for roles embracing reflection, ethics, values and the environment. The book provides a human-centric view of the current technological advancements of artificial intelligence and robotics and offers a positive outlook for human actors seeking continued relevance. It will appeal to scholars and students of the innovation economy, the knowledge society and the coming Fourth Industrial Revolution.

The Third Wave in Science and Technology Studies - Future Research Directions on Expertise and Experience (Hardcover, 1st ed.... The Third Wave in Science and Technology Studies - Future Research Directions on Expertise and Experience (Hardcover, 1st ed. 2019)
David S. Caudill, Shannon N. Conley, Michael E Gorman, Martin Weinel
R3,415 Discovery Miles 34 150 Ships in 10 - 15 working days

This book analyzes future directions in the study of expertise and experience with the aim of engendering more critical discourse on the general discipline of science and technology studies. In 2002, Collins and Evans published an article entitled "The Third Wave of Science Studies," suggesting that the future of science and technology studies would be to engage in "Studies in Expertise and Experience." In their view, scientific expertise in legal and policy settings should reflect a consensus of formally-trained scientists and citizens with experience in the relevant field (but not "ordinary" citizens). The Third Wave has garnered attention in journals and in international workshops, where scholars delivered papers explicating the theoretical foundations and practical applications of the Third Wave. This book arose out of those workshops, and is the next step in the popularization of the Third Wave. The chapters address the novel concept of interactional experts, the use of imitation games, appropriating scientific expertise in law and policy settings, and recent theoretical developments in the Third Wave.

Knowledge Integration and Innovation - Critical Challenges Facing International Technology-Based Firms (Hardcover, New):... Knowledge Integration and Innovation - Critical Challenges Facing International Technology-Based Firms (Hardcover, New)
Christian Berggren, Anna Bergek, Lars Bengtsson, Michael Hobday, Jonas Soederlund
R3,179 Discovery Miles 31 790 Ships in 12 - 19 working days

Technology-based firms continue to compete primarily on innovation, and are continuously required to present new solutions to an exacting market. As technological complexity and specialization intensifies, firms increasingly need to integrate and co-ordinate knowledge by means of project groups, diversified organizations, inter-organizational partnerships, and strategic alliances. Innovation processes have progressively become interdisciplinary, collaborative, inter-organizational, and international, and a firm's ability to synthesize knowledge across disciplines, organizations, and geographical locations has a major influence on its viability and success.
This book demonstrates how knowledge integration is crucial in facilitating innovation within modern firms. It provides original, detailed empirical studies of prerequisites, mechanisms, and outcomes of knowledge integration processes on several organizational levels, from key individuals, projects, and internal organizations, to collaboration between firms. It stresses the need to understand knowledge integration as a multi-level phenomenon, which requires a broad repertoire of organizational and technical means. It further clarifies the need for strong internal capabilities for exploiting external knowledge, reveals how costs of knowledge integration affect outcomes and strategic decisions, and discusses the managerial implications of fostering knowledge integration, providing practical guidance and support for managers of knowledge integration in high-technology enterprises.

The Economics of Cryptocurrencies (Hardcover): J. Mark Munoz, Michael Frenkel The Economics of Cryptocurrencies (Hardcover)
J. Mark Munoz, Michael Frenkel
R4,469 Discovery Miles 44 690 Ships in 12 - 19 working days

Cryptocurrencies have had a profound effect on financial markets worldwide. This edited book aims to explore the economic implications of the use of cryptocurrencies. Drawing from chapter contributors from around the world, the book will be a valuable resource on the economics of cryptocurrencies. The intended audience is composed of academics, corporate leaders, entrepreneurs, government leaders, consultants and policy makers worldwide. Over the past few years, the topic of cryptocurrencies has gained global attention and has been the subject of discussion in various news media, in policy-making bodies and government entities, and in financial institutions, classrooms and boardrooms. Despite widespread interest, much remains unknown on what the economic implications of cryptocurrencies are. This book enhances the reader's understanding of cryptocurrencies, its impact on industry and its implications on the political and economic environment. Drawing from chapter contributions from leading academics and thought leaders from around the world, this book is the definitive guide on the economics of cryptocurrencies. There is scarcity of well conceived, academically grounded literature on the impact of cryptocurrencies on industry, politics and economics. This pioneering book provides up-to-date and in-depth analysis on the subject. The book will be appealing to academic communities, business professionals and entrepreneurs in their quest for better understanding the challenges and opportunities brought about by cryptocurrencies. Consultants, government officials and policy makers will find the information helpful in defining strategic pathways into the future.

Predictive Analytics in Human Resource Management - A Hands-on Approach (Hardcover): Shivinder Nijjer, Sahil Raj Predictive Analytics in Human Resource Management - A Hands-on Approach (Hardcover)
Shivinder Nijjer, Sahil Raj
R4,930 Discovery Miles 49 300 Ships in 12 - 19 working days

This volume is a step-by-step guide to implementing predictive data analytics in human resource management (HRM). It demonstrates how to apply and predict various HR outcomes which have an organisational impact, to aid in strategising and better decision-making. The book: Presents key concepts and expands on the need and role of HR analytics in business management. Utilises popular analytical tools like artificial neural networks (ANNs) and K-nearest neighbour (KNN) to provide practical demonstrations through R scripts for predicting turnover and applicant screening. Discusses real-world corporate examples and employee data collected first-hand by the authors. Includes individual chapter exercises and case studies for students and teachers. Comprehensive and accessible, this guide will be useful for students, teachers, and researchers of data analytics, Big Data, human resource management, statistics, and economics. It will also be of interest to readers interested in learning more about statistics or programming.

Outsourcing in European Emerging Economies - Territorial Embeddedness and Global Business Services (Hardcover): Lukasz Mamica Outsourcing in European Emerging Economies - Territorial Embeddedness and Global Business Services (Hardcover)
Lukasz Mamica
R4,469 Discovery Miles 44 690 Ships in 12 - 19 working days

Drawing on a range of European cases, this edited volume analyses the offshoring and outsourcing of foreign companies, with a focus on territorial embeddedness. The book opens by developing a theoretical framework and then presents a range of international case studies exploring the experiences of the service hub cities of Brno, Bratislava, Budapest, Krakow, and Prague. Attention is also given to internal and external determinants of embeddedness, with chapters on the employee perspective, the Fintech industry, corporate social responsibility, and the role of universities. This volume will be of interest to advanced students and researchers in regional economics, economic geography, innovation studies, industrial economics, European economics, and international business.

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