Given the common acknowledgement that strategy implementation is the greatest challenge to managers in the 21st century and the greatest reason for strategy failure we decided to focus on strategy implementation. Rather than promoting the unrealistic idea of strategy as a purely rational and deliberate outcome, this book acknowledges and explores the idea that strategy is often emergent, messy and experimental.

The 2nd edition of this book offers five key approaches:

• It focuses on strategy implementation and not just on the thinking and analytical aspects of strategic management.
• It explores the idea that strategy is often emergent, messy and experimental, unlike other strategic management books, which unrealistically portray it as a neat, analytical and rational process.
• It unpacks the recent concept that other strategists, not only just senior management, influence strategic direction.
• It recognises strategy as something people do rather than something an organisation possesses. Since people are building blocks of strategy, it is a cognitive and political activity.
• It uses primary research conducted among southern African top and middle managers and draws on these managerial perspectives to enrich the text with first-hand accounts of strategy experience.

The second edition features a number of new chapters, focusing on strategy implementation and change management, resource allocation and responsible leadership. It also includes a more detailed coverage of managing strategic risk.

This textbook focuses on the connections between psychological theory and human resource management within the South African context.

Features:

• South African text with local examples and case studies makes text more accessible and easier for students to relate
• Review questions challenge students to analyse material with the aim of broadening their understanding of content
• Suitable activities for class discussion and written assignments Easy reference for key concepts and themes
• New case studies, new examples and updated references
• Research trends and practices in the field

Students will find this book invaluable in their study of Criminal Procedure. It introduces readers to the fundamental principles and values underlying this field of law and guides them systematically through the rules of procedure that apply in criminal cases.

Sellers’ Midwifery 3e has been updated and aligned with international and national public health strategies to improve maternal and antenatal care as a sustainable development goal.

This updated edition includes recent sources and references after each section. Comprehensive student and lecturer support material is available to assist prescribing lecturers with lesson preparation and to provide the student with opportunities for self-study.

This criminal law casebook contains excerpts from the most important South African judgments on criminal law. Some shorter judgments are printed in full. Each case is preceded by a brief summary of the facts in the law followed by a note explaining the importance of the judgment. Afrikaans judgments are translated into English. The book also contains an introduction explaining the meanings of important concepts and expressions found in judgments. This is of great value to students who are inexperienced in reading judgments. The four previous editions of this casebook have proven to be an ideal and necessary aid in the study of criminal law.

The second edition of Introduction to Business Management: Fresh Perspectives is suitable for first-year courses in Business Management. It covers core theory on the business environment, management theory, management tasks and business functions and is divided into four parts. Each of the four parts is introduced with an infographic that provides an overview of the topics in that part.

Building on students’ existing knowledge, the ‘Before you start’ and ‘Think about it’ activities encourage students to think about key topics and to contextualise them. Up-to-date examples from private, public and nongovernmental organisations in South Africa help students apply concepts and at least two new case studies per chapter provide further opportunities for application. To support students, key concepts are highlighted and explained in a textbox, while vocabulary is promoted through a glossary at the back of the book. The review feature includes a chapter summary, critical reflection question, self-assessment questions and case study, with solutions provided at the back of the book.

Prescribing lecturers have access to customisable test banks (multiple-choice questions, essays and case studies) with answers and PowerPoint® slides of the main ideas and graphic material in the textbook.

This revised edition has three comprehensive chapters on Environmental Health. Vlok’s Community Health remains the ideal accompaniment for health professionals working in the community.

Building on the reputation of Manual of Community Nursing and Communicable Diseases, Vlok’s Community Health is relevant for the Community Health Professional under the Re-engineered Primary Healthcare System. Topics covered include Public Health, the National Health Insurance and Community Oriented Primary Care, as well as care of the individual throughout the lifespan. This well-written text places emphasis on practical application of theoretical concepts. The practical aspects extend to the chapters on Managing the Community Clinic and Caring for the Disabled at Home, which contain informative examples and suggestions.

Social aspects have not been overlooked and appropriate chapters on Family Pathologies, Intimate Partner Violence and Cultural World Views have been included.

Small Business Management lays out, step by step, the knowledge and insights needed to lead and manage a small business. It provides instruction and guidance that will greatly improve your odds for success as you take your own entrepreneurial journey. This edition presents the best information available today about launching and growing small businesses in South Africa.

A coherent "big picture" of the evolving health system in South Africa, along with the ensuing changes and challenges. Attempts to contextualise these developments historically and globally, and to critically assess them. Reviews progress and achievements, but also contemporary constraints and deficiencies in health performance. Aimed at researchers and lecturers, as well as senior and postgraduate students. Also a valuable reference work for practising health professionals, health planners, policy makers and managers. Contents include the following: National health care systems: trends, changes and reforms; the changing biophysical environment: impact on health and health conditions; HIV, AIDS and tuberculosis: trends, challenges and responses; medical ethics and human rights; hospitals and hospital reform; health care expenditure.

First published in 1996, Workplace Law has become one of the most widely used and frequently quoted text books on South African labour law. This 12th edition has been revised and supplemented to incorporate the latest case law, as well as the latest amendments to labour legislation. Workplace Law provides a complete overview of issues that have arisen and are likely to arise on the shop floor, in court and in arbitration proceedings - from unfair labour practices, through employment equity, dismissal and collective bargaining, to strikes. This updated, comprehensive and reliable work is a convenient and indispensable guide to a complex and fascinating area of law. Workplace Law is also available in electronic form as part of Juta's Labour Library, where it is updated quarterly.

Explains understanding the intended audience, the purpose of the paper, and academic genres; includes the use of task-based methodology, analytic group discussion, and genre consciousness-raising; shows how to write summaries and critiques; features "language focus" sections that address linguistic elements as they affect the wider rhetorical objectives; and helps students position themselves as junior scholars in their academic communities. Among the many changes in the third edition: newer, longer, and more authentic texts and examples greater discipline variety in texts (added texts from hard sciences and engineering) more in-depth treatment of research articles greater emphasis on vocabulary issues revised flow-of-ideas section additional tasks that require students to do their own research more corpus-informed content The Commentary has also been revised and expanded. This edition of Academic Writing for Graduate Students, like its predecessors, has many special features: It is based on the large body of research literature dealing with the features of academic (or research) English and extensive classroom experience. It is as much concerned with developing academic writers as it is improving academic texts. It provides assistance with writing part-genres (problem-solutions and Methods and Discussion sections) and genres (book reviews,research papers). Its approach is analytical and rhetorical-users apply analytical skills to the discourses of their chosen disciplines to explore how effective academic writing is achieved. It includes a rich variety of tasks and activities, ranging from small-scale language points to issues of how students can best position themselves as junior researchers.

The first two chapters cover history taking and the interview, data collection and recording. The last two chapters deal with the physical examination, equipment and techniques, and the head-to-toe examination procedure. Each chapter opens with a synopsis of key learning outcomes and concepts. The book contains extensive photographs that illustrate the content clearly and comprehensively.

Professor Marlene Viljoen is currently the Dean of the Faculty of Health Sciences at the North West University. She held the position of Deputy Vice President of the South African Nursing Council (SANC) and was Chair of the Educational Committee of the same for several years. Nokuthula Sibiya teaches at Prince Mshiyeni Nursing College and Durban University of Technology and is involved in developing modules on health assessment and physical examination.

History taking and physical examination is the second edition of the popular and practical Nursing Assessment: History-taking and the physical examination. This edition was written after extensive consultation with a wide range of health care practitioners to meet the needs of, amongst others, undergraduate and post-graduate nursing and pharmacology students and those training in these fields.

Introduction to Business Management 11e offers an overview of business management within the South African context. The textbook is written for undergraduate students who are doing a course in introductory business management as part of their degree or diploma at a university or university of technology.

Features:

• Using features such as Small Business Perspectives, and Critical Thinking boxes, the new edition of Introduction to Business Management provides an accessible overview of business management in the South African context.
• Changes to legislation that impacts on business
• Updates on corporate social investment
• New examples and case studies that reflect changes to the business environment

Education Studies addresses the study of education and its foundations.

Features:

• Learning objectives and mind maps that represent the structure of the chapter and provide an overview of the material to be covered
• Case studies which provide real-life examples from history as well as current affairs to engage students' interest and allow them to put theory into practice
• Questions that elicit a personal response to content covered in the chapters and allow students to analyse and consolidate information
• The history of education section includes more on the history of southern African countries and indigenous knowledge as well as pre-colonial education
• A new chapter on education in Botswana, Lesotho and Swaziland
• A new section on the psychology of education, with chapters on learning theories and development, and pedagogy
• Chapter 10 offers an increased focus on practical reason, incorporating concepts such as autonomy, socialisation and indoctrination

In today's globalised and digital world, consumers can move from one retailer to the next across the world at the click of a button. Online access and social media mean that consumers are more market savvy, more informed and more discerning than ever before. What brings them back is an enhanced shopping experience, and key to this is good customer service. More and more marketers are focusing on retaining their customer base or trying to erode their competitor's customer base through better customer service. After all, happy customers are repeat customers and become advocates for the business.

Sociology has been developed for the South African sociology student. It combines recent, contemporary and relevant theory, debates, data and topics with illustrative case studies and practices.

This combination serves to make learning relevant and engaging for the South African students.

Maintaining the comprehensive coverage offered by the previous editions, this highly regarded text, now in its sixth edition and 32nd year of publication, is considered to be an indispensable resource for nurses and health care professionals engaged in the business of teaching and learning. Retaining the balance between theoretical issues and practical application, the text has been fully revised to reflect the most recent changes in nursing and nurse education including updated content on developments in teaching and learning, the introduction of the new NMC standards in the UK; developments in the NHS and the growing role of eLearning and technology.

Written as a companion to Kleyn & Viljoen's Beginner's Guide for Law Students, this exciting new work takes students through the range of skills they will require throughout their studies and in practice.

The material is presented in the same easy-to-use, fun and accessible manner that was used so successfully in the Beginner's Guide.

Throughout, the authors use clear, simple language while never compromising on standards and accuracy.

Designing User Experience presents a comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of human-computer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies. It explores UX in a wide variety of environments and contexts.

This new edition is a concise introduction to the basic methods of computational physics. Readers will discover the benefits of numerical methods for solving complex mathematical problems and for the direct simulation of physical processes. The book is divided into two main parts: Deterministic methods and stochastic methods in computational physics. Based on concrete problems, the first part discusses numerical differentiation and integration, as well as the treatment of ordinary differential equations. This is extended by a brief introduction to the numerics of partial differential equations. The second part deals with the generation of random numbers, summarizes the basics of stochastics, and subsequently introduces Monte-Carlo (MC) methods. Specific emphasis is on MARKOV chain MC algorithms. The final two chapters discuss data analysis and stochastic optimization. All this is again motivated and augmented by applications from physics. In addition, the book offers a number of appendices to provide the reader with information on topics not discussed in the main text. Numerous problems with worked-out solutions, chapter introductions and summaries, together with a clear and application-oriented style support the reader. Ready to use C++ codes are provided online.

Reviewing the field of language policy and planning, this text sets out current practice and ways of thinking about language policy and planning, looking at methodology and the key areas of education, literacy and economics. Case studies of key language planning and policy issues are included.

Biometric recognition, or simply Biometrics, is a rapidly evolving field with applications ranging from accessing one's computer to gaining entry into a country. Biometric systems rely on the use of physical or behavioral traits, such as fingerprints, face, voice and hand geometry, to establish the identity of an individual. The deployment of large-scale biometric systems in both commercial (e.g., grocery stores, amusement parks, airports) and government (e.g., US-VISIT) applications has served to increase the public's awareness of this technology. This rapid growth has also highlighted the challenges associated with designing and deploying biometric systems. Indeed, the problem of biometric recognition is a Grand Challenge in its own right. The past five years has seen a significant growth in biometric research resulting in the development of innovative sensors, robust and efficient algorithms for feature extraction and matching, enhanced test methodologies and novel applications. These advances have resulted in robust, accurate, secure and cost effective biometric systems. The Handbook of Biometrics -- an edited volume contributed by prominent invited researchers in Biometrics -- describes the fundamentals as well as the latest advancements in the burgeoning field of biometrics. It is designed for professionals composed of practitioners and researchers in Biometrics, Pattern Recognition and Computer Security. The Handbook of Biometrics can be used as a primary textbook for an undergraduate biometrics class. This book is also suitable as a secondary textbook or reference for advanced-level students in computer science.

The design and analysis of efficient data structures has long been recognized as a key component of the Computer Science curriculum. Goodrich and Tomassia's approach to this classic topic is based on the object-oriented paradigm as the framework of choice for the design of data structures. For each ADT presented in the text, the authors provide an associated Java interface. Concrete data structures realizing the ADTs are provided as Java classes implementing the interfaces. The Java code implementing fundamental data structures in this book is organized in a single Java package, net.datastructures. This package forms a coherent library of data structures and algorithms in Java specifically designed for educational purposes in a way that is complimentary with the Java Collections Framework.