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Books > Academic & Education > University Of Johannesburg

Introduction to Geographical Information Systems, An (Paperback, 4th edition): Ian Heywood, Sarah Cornelius, Steve Carver Introduction to Geographical Information Systems, An (Paperback, 4th edition)
Ian Heywood, Sarah Cornelius, Steve Carver
R1,232 Discovery Miles 12 320 Ships in 2 - 4 working days

The fourth edition of this highly regarded and successful text continues to provide a clear and accessible introduction to the world of GIS for students and professionals. With an increased focus on the practical applications of GIS, the new edition features a wealth of new multi-disciplinary case studies and examples of GIS in practice, demonstrating how it is used worldwide and within a variety of different industries.

Furthermore, the new edition has been substantially revised and updated to include coverage of the latest advances in GIS such as web and mobile applications.

"An Introduction to Geographical Information Systems "is suitable for students of Geographical Information studies at all levels, from undergraduate to professionals retraining in GIS.

Fundamentals of Condensed Matter and Crystalline Physics - An Introduction for Students of Physics and Materials Science... Fundamentals of Condensed Matter and Crystalline Physics - An Introduction for Students of Physics and Materials Science (Hardcover, New)
David L. Sidebottom
R1,821 Discovery Miles 18 210 Ships in 12 - 19 working days

This undergraduate textbook merges traditional solid state physics with contemporary condensed matter physics, providing an up-to-date introduction to the major concepts that form the foundations of condensed materials. The main foundational principles are emphasized, providing students with the knowledge beginners in the field should understand. The book is structured in four parts and allows students to appreciate how the concepts in this broad area build upon each other to produce a cohesive whole as they work through the chapters. Illustrations work closely with the text to convey concepts and ideas visually, enhancing student understanding of difficult material, and end-of-chapter exercises varying in difficulty allow students to put into practice the theory they have covered in each chapter and reinforce new concepts.

Introduction To Financial Accounting (Paperback, 9th): Introduction To Financial Accounting (Paperback, 9th)
R1,229 Discovery Miles 12 290 Ships in 2 - 4 working days
Concepts in Thermal Physics (Paperback, 2nd Revised edition): Stephen J. Blundell, Katherine M. Blundell Concepts in Thermal Physics (Paperback, 2nd Revised edition)
Stephen J. Blundell, Katherine M. Blundell
R1,329 Discovery Miles 13 290 Ships in 9 - 17 working days

An understanding of thermal physics is crucial to much of modern physics, chemistry and engineering. This book provides a modern introduction to the main principles that are foundational to thermal physics, thermodynamics and statistical mechanics. The key concepts are carefully presented in a clear way, and new ideas are illustrated with copious worked examples as well as a description of the historical background to their discovery. Applications are presented to subjects as diverse as stellar astrophysics, information and communication theory, condensed matter physics and climate change. Each chapter concludes with detailed exercises.
The second edition of this popular textbook maintains the structure and lively style of the first edition but extends its coverage of thermodynamics and statistical mechanics to include several new topics, including osmosis, diffusion problems, Bayes theorem, radiative transfer, the Ising model and Monte Carlo methods. New examples and exercises have been added throughout.
To request a copy of the Solutions Manual, visit: http: //global.oup.com/uk/academic/physics/admin/solutions

ACSM's Exercise Management for Persons With Chronic Diseases and Disabilities (Hardcover, Fourth Edition): Geoffrey E.... ACSM's Exercise Management for Persons With Chronic Diseases and Disabilities (Hardcover, Fourth Edition)
Geoffrey E. Moore, J. Larry Durstine, Patricia L. Painter; American College of Sports Medicine
R2,340 Discovery Miles 23 400 Ships in 12 - 19 working days

The fourth edition of ACSM's Exercise Management for Persons With Chronic Diseases and Disabilities reveals common ground between medical and exercise professionals, creating a more collaborative approach to patient care. Developed by the American College of Sports Medicine (ACSM) with contributions from a specialized team of experts, this text presents a framework for optimizing patients' and clients' functionality by keeping them physically active. Featuring new content on common comorbid conditions, this edition is streamlined and updated to better suit chronic populations. This fourth edition of ACSM's Exercise Management for Persons With Chronic Diseases and Disabilities outlines why exercise is significant in the treatment and prevention of disease, advises medical and exercise professionals in considering proper exercise prescription protocols, and provides evidence-informed guidance on devising individualized exercise programs. Major advancements and features of the fourth edition include the following: * Current evidence on exercise management for persons with multiple conditions, providing guidance on working with these common yet complex populations * A refocused goal of using physical activity to optimize patients' and clients' functionality and participation in life activities rather than only to treat and prevent disease * Specific content to help physicians prescribe physical activity and exercise to patients for promotion of health, well-being, and longevity * Reorganization of case studies into one streamlined chapter along with commentary from the senior editor to encourage critical thinking and recognize the unique needs of each patient The case studies in the text are real-life scenarios that help professionals and clinicians combine scientific knowledge with experience to find appropriate solutions for each individual. Commentary on the case studies from the senior editor illustrates when improvisation may be appropriate and where further research is needed. Tables are highlighted throughout the text to help readers quickly reference important clinical information. Evidence-informed guidelines, suggested websites, and additional readings further encourage practical use of information and identify further learning opportunities. For instructors, an ancillary PowerPoint presentation package aids in classroom discussion. The critical element that distinguishes the fourth edition of ACSM's Exercise Management for Persons With Chronic Diseases and Disabilities is its unifying mission to incorporate physical activity and exercise in both disease treatment and prevention. Its emphasis on assisting people with multiple conditions, which is ever present in health care today, moves beyond primary and secondary prevention to focus on how patients and clients can be kept physically active and functionally fit.

Introduction to Java Programming, Brief Version, Global Edition (Paperback, 11th edition): Y Liang Introduction to Java Programming, Brief Version, Global Edition (Paperback, 11th edition)
Y Liang
R2,375 Discovery Miles 23 750 Ships in 12 - 19 working days

This text is intended for a 1-semester CS1 course sequence. The Brief Version contains the first 18 chapters of the Comprehensive Version. The first 13 chapters are appropriate for preparing the AP Computer Science exam. For courses in Java Programming. A fundamentals-first introduction to basic programming concepts and techniques Designed to support an introductory programming course, Introduction to Java Programming and Data Structures, Brief Version teaches concepts of problem-solving and object-orientated programming using a fundamentals-first approach. Beginner programmers learn critical problem-solving techniques then move on to grasp the key concepts of object-oriented, GUI programming, advanced GUI and Web programming using JavaFX. This course approaches Java GUI programming using JavaFX, which has replaced Swing as the new GUI tool for developing cross-platform-rich Internet applications and is simpler to learn and use. The 11th edition has been completely revised to enhance clarity and presentation, and includes new and expanded content, examples, and exercises.

Carriage of Goods by Sea (Paperback, 7th edition): John Wilson Carriage of Goods by Sea (Paperback, 7th edition)
John Wilson
R2,050 Discovery Miles 20 500 Ships in 12 - 19 working days

This book is the definitive guide to all aspects of this important part of International Trade Law. Relied upon by generations of students and practitioners alike, this market leading text is renowned for combining a critical, in-depth examination of all aspects of the law relating to the carriage of goods by sea.

Competition Policy - Theory and Practice (Paperback, New): Massimo Motta Competition Policy - Theory and Practice (Paperback, New)
Massimo Motta
R1,900 Discovery Miles 19 000 Ships in 12 - 19 working days

This is the first book to provide a systematic treatment of the economics of antitrust (or competition policy) in a global context. It draws on the literature of industrial organisation and on original analyses to deal with such important issues as cartels, joint-ventures, mergers, vertical contracts, predatory pricing, exclusionary practices, and price discrimination, and to formulate policy implications on these issues. The interaction between theory and practice is one of the main features of the book, which contains frequent references to competition policy cases and a few fully developed case studies. The treatment is written to appeal to practitioners and students, to lawyers and economists. It is not only a textbook in economics for first year graduate or advanced undergraduate courses, but also a book for all those who wish to understand competition issues in a clear and rigorous way. Exercises and some solved problems are provided.

Campbell Biology: Concepts & Connections, Global Edition (Paperback, 9th edition): Martha Taylor, Eric Simon, Jean Dickey,... Campbell Biology: Concepts & Connections, Global Edition (Paperback, 9th edition)
Martha Taylor, Eric Simon, Jean Dickey, Kelly Hogan, Jane Reece
R1,518 Discovery Miles 15 180 Ships in 2 - 4 working days

Intended for non-majors or mixed biology courses. Campbell Biology: Concepts & Connections continues to introduce pedagogical innovations, which motivate students not only to learn, but also engage with biology. This bestselling textbook is designed to help students stay focused with its hallmark modular organisation around central concepts and engages students in connections between concepts and the world outside of the classroom with Scientific Thinking, Evolution Connection and Connection essays in every chapter. The 9th Edition offers students a framework organised around fundamental biological themes and encourages them to analyse visual representations of data with new Visualising the Data figures. A reorganised Chapter One emphasises the process of science and scientific reasoning, and robust instructor resources and multimedia allow students to engage with biological concepts in a memorable way. Unparalleled resources let instructors develop active and high interest lectures with ease. Samples Download the detailed table of contents Preview sample pages from Campbell Biology: Concepts & Connections, Global Edition

Anatomy of the Eye and Orbit - The Clinical Essentials (Hardcover): Thomas F Freddo, Edward Chaum Anatomy of the Eye and Orbit - The Clinical Essentials (Hardcover)
Thomas F Freddo, Edward Chaum
R3,287 Discovery Miles 32 870 Ships in 12 - 19 working days

Selected as a Doody's Core Title for 2022! Master the Clinical Essentials of ocular and orbital anatomy for clinical practice! The eye is an organ of great complexity. Anatomy of the Eye and Orbit: The Clinical Essentials achieves the impressive task of presenting ophthalmology residents, optometry residents, and optometry students with the clinical essentials of ocular anatomy as a foundation for patient care. It emphasizes the aspects of eye and orbit anatomy that are most relevant to clinicians in training, providing the practical, real-world foundation necessary for practice. Focus on the clinically relevant information you really need to know about all ocular structures and tissues. View anatomy from a clinical perspective with over 300 images, including examples of light and electron microscopy, optical coherence tomography, ultrasound biomicroscopy, and more. Gain a multidisciplinary understanding thanks to coverage authored by both optometrists and ophthalmologists Discover the material's relevance to everyday practice thanks to numerous clinical asides throughout each chapter. Access to the eBook includes additional resources such as video on the mechanics of ciliary body contraction and changes in lens shape during accommodation as well as serial MRI slices through the orbit along the X,Y and Z axes. Your book purchase includes a complimentary download of the enhanced eBook for iOS, Android, PC & Mac. Take advantage of these practical features that will improve your eBook experience: The ability to download the eBook on multiple devices at one time - providing a seamless reading experience online or offline Powerful search tools and smart navigation cross-links that allow you to search within this book, or across your entire library of VitalSource eBooks Multiple viewing options that enable you to scale images and text to any size without losing page clarity as well as responsive design The ability to highlight text and add notes with one click

Marketing Management - A South African perspective (Paperback, 3rd ed): Mike Cant, C. H. van Heerden Marketing Management - A South African perspective (Paperback, 3rd ed)
Mike Cant, C. H. van Heerden 3
R725 Discovery Miles 7 250 Ships in 2 - 4 working days

With businesses competing globally more than ever before, and with the increased use of social media for marketing, companies are realising that they need to do more to add value to their products and services, and to enhance and manage the customer experience. In order to meet the expectations of today’s demanding and changing consumer, marketers and students of marketing alike need to be aware of the latest trends in marketing methods and technologies and how to use them to attract and keep customers.

With a user-friendly layout highlighting definitions, examples, case studies and websites, this third edition of Marketing Management: A South African Perspective gives undergraduate students a comprehensive understanding of marketing – at a practical and academic level.

Contributions from leaders in the field of marketing in South Africa and from academics at leading universities, locally and internationally, will ensure that this edition becomes as highly regarded as its predecessors.

Slicing Pie Handbook - Perfectly Fair Equity Splits for Bootstrapped Startups (Paperback): Mike Moyer Slicing Pie Handbook - Perfectly Fair Equity Splits for Bootstrapped Startups (Paperback)
Mike Moyer
R469 Discovery Miles 4 690 Ships in 10 - 15 working days

Entrepreneurs and early-stage company participants get taken advantage of so frequently that we hardly notice. Bad equity deals are the rule, not the exception. The Slicing Pie Handbook outlines a framework for perfectly fair equity splits for early-stage, bootstrapped startup companies.

Based on model popularized by the book Slicing Pie.

The Slicing Pie Handbook will help you determine the right share for people who contribute the things you need to start your company including help, equipment, supplies, rent and even credit. You will learn how to fairly allocate equity when people contribute and how to fairly recover equity when people leave the company.

Marketing Communications - discovery, creation and conversations (Paperback, 7th edition): Chris Fill, Sarah Turnbull Marketing Communications - discovery, creation and conversations (Paperback, 7th edition)
Chris Fill, Sarah Turnbull
R1,036 Discovery Miles 10 360 Ships in 2 - 4 working days

This seventh edition of Marketing Communications provides both a rich source of theory and an invaluable insight into how brands create communications and engage audiences in brand conversations. With contributions from brand owners and their advertising agencies from around the world, the book provides a unique blend of the theory and practice of brand communications. Sarah Turnbull joins Chris Fill as co-author on the seventh edition and together their passion for marketing communications comes alive in this book as they share their expertise and experience. Its strong theoretical underpinning and selection of contemporary case studies makes this the definitive text for undergraduate and postgraduate students in marketing, marketing with psychology, advertising, business studies and other marketing-related programmes. It is recognised as the authoritative text for professional courses such as The Chartered Institute of Marketing and is supported by the Institute of Practitioners in Advertising.

Applied Business Statistics - Methods and Excel-based applications (Paperback, 4th ed): Trevor Wegner Applied Business Statistics - Methods and Excel-based applications (Paperback, 4th ed)
Trevor Wegner 1
R641 Discovery Miles 6 410 Ships in 2 - 4 working days

This text aims to differentiate itself from other business statistics texts in two important ways. It seeks: to present the material in a non-technical manner to make it easier for a student with limited mathematical background to grasp the subject matter; and to develop an intuitive understanding of the techniques by framing them in the context of a management question, giving layman-type explanations of methods, using illustrative business examples and focusing on the management interpretations of the statistical findings. This further edition continues the theme of using Excel as a computational tool to perform statistical analysis. While all statistical functions have been adjusted to the Excel (2013) format, the statistical output remains unchanged. Using Excel to perform the statistical analysis in this text allows a student: To examine more realistic business problems with larger datasets; To focus more on the statistical interpretation of the statistical findings; and to transfer this skill of performing statistical analysis more easily to the work environment. Its overall purpose is to develop a management student's statistical reasoning and statistical decision-making skills to give him or her a competitive advantage in the workplace.

Marketing Research (Paperback, 3rd edition): Jan Wiid, Colin Diggines Marketing Research (Paperback, 3rd edition)
Jan Wiid, Colin Diggines
R640 Discovery Miles 6 400 Ships in 2 - 4 working days

A quick glance at the book might not reveal many changes, but a number of significant changes have in fact been made. Many chapters have been restructured to address topics that were missing from the first and second edition, whilst some small topics have been excluded to more finely focus on the key issues. The main change from the second edition is the addition of a full chapter on research ethics and attention is given to establishing its principles. Chapters relating to data analysis have been slightly revamped to make it easier for the reader to understand the key concepts. Finally, changes and updates have been made to examples, questions and case studies at the end of each chapter, to make them more relevant to current research practices.

The communication handbook (Paperback, 3rd ed): Sandra Cleary The communication handbook (Paperback, 3rd ed)
Sandra Cleary 1
R519 Discovery Miles 5 190 Ships in 2 - 4 working days

The advent of globalisation, and the rise of entrepreneurialism and the virtual office, make the ability to communicate independently and effectively increasingly valuable. Against a background of technological innovation, this third edition of The communication handbook sets out the principles underlying effective communication today and then focuses on their application, enabling students in all fields of study to develop and refine their reading, listening, speaking and writing practices.

Personal selling (Paperback, 3rd ed): C. H. van Heerden, A Drotsky Personal selling (Paperback, 3rd ed)
C. H. van Heerden, A Drotsky
R657 Discovery Miles 6 570 Ships in 2 - 4 working days

The advent of the electronic age has brought many changes to the world of marketing and sales. New methods of selling and communicating with customers are invented virtually on a daily basis. And the use of social media is placing new demands on marketers and sales managers around the world. Despite this upheaval, retailers and marketers believe that personal selling as practised over the past decades is here to stay - although it should be adapted to incorporate technological developments. There will however always be a place for the age-old art of person-to-person communication between a salesperson and a prospective customer. In this third edition of Personal Selling, the authors outline the key steps in the selling process that leads to a successful sale, from prospecting for a sale to the follow-up once the sale has been completed. In addition, the book seeks to explain the role and place of personal selling, the impact it has on the economy, and how it ties in with marketing. The importance of communication in the act of selling, as well as different approaches and sales presentation methods, are explained and clarified, and a comprehensive discussion on how sales people should manage themselves and their time is included.

Tourism - A Modern Synthesis (with Coursemate and Ebook Access Card) (Paperback, 4 Ed): Joanne Connell Tourism - A Modern Synthesis (with Coursemate and Ebook Access Card) (Paperback, 4 Ed)
Joanne Connell
R1,240 Discovery Miles 12 400 Ships in 2 - 4 working days

Tourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students looking for a clear and comprehensive introduction to their studies which helps overcome these challenges. The authors apply a strong business approach to the subject reflecting developments in the teaching and content of modern courses and the text covers both key principles and contemporary themes and issues at a global scale. It is the ideal guide to tourism for students across all levels, serving as a point of reference throughout their course.

Business Ethics (Paperback, 5th Revised edition): Deon Rossouw, Leon van Vuuren Business Ethics (Paperback, 5th Revised edition)
Deon Rossouw, Leon van Vuuren
R728 Discovery Miles 7 280 Ships in 2 - 4 working days

Why do ethics make business sense? What is the social responsibility of business? What is the role of ethics within corporate governance? How should organisations manage ethics from within? Business Ethics fifth edition is suitable for BCom students following courses in ethics, and can also be used for graduate or postgraduate modules in business management and human resource management. Given the growing emphasis on corporate governance, the book is also of relevance to business ethics practitioners as it addresses key ethical issues affecting corporations in the twenty-first century. Business Ethics tracks global developments in areas such as corporate ethical culture and highlights the relevance thereof within the southern African context.

Sales management (Paperback): Antonie Drotsky Sales management (Paperback)
Antonie Drotsky
R489 Discovery Miles 4 890 Ships in 2 - 4 working days

Sales management is a management function that plays an important role in any marketing and sales organisation. The profitability of the organisation depends on how successfully sales managers lead their salespeople. The sales manager is responsible for the strategic planning of the sales force that includes the management of the selling process and organising the sales activities within the sales department. Also included in this book are two other functions that are becoming important for sales managers in performing their management tasks, namely sales promotions and sales metrics. Each chapter includes specific outcomes, case studies and discussion questions.

Mental health nursing - A South African perspective (Paperback, 6th ed): L. Uys, L. Middleton Mental health nursing - A South African perspective (Paperback, 6th ed)
L. Uys, L. Middleton 1
R660 Discovery Miles 6 600 Ships in 2 - 4 working days

Mental health nursing is the result of a cooperative effort by mental health nurses from all over the country to produce a textbook for the teaching and learning of mental health nursing. The sixth edition has been updated and expanded to take into account various curricula in mental health nursing. The text is written in easy-to-understand language and provides an approach that will suit local circumstances. Rich in evidence-based practice and practical examples, Mental health nursing will facilitate an active learning experience of the subject.

The Performance Management Handbook For Emerging Markets (Paperback): Mark Bussin The Performance Management Handbook For Emerging Markets (Paperback)
Mark Bussin
R808 Discovery Miles 8 080 Ships in 10 - 15 working days

There are thousands of books and gurus on the subject of performance management. Yet, there are so few examples of where it is practised well.

Everyone knows what performance management is, have read the books, have heard the gurus, yet there are so few outstanding success stories. This book is different for the following reasons:

  • It is based on years of personal experience in implementing hundreds of performance management systems in companies.
  • Contributors to the book have actually done and experienced what they are writing about, with particular experience in emerging markets.
  • It is underpinned by empirical research.
  • It is practical and, for once, tells you how to do it, with no missing steps or information. There are tool kits, forms and check lists that can be used instantly.
  • It is written in plain English with no bamboozling jargon, with many practical examples and templates that you can amend to suit your needs.

It also includes practical examples of different types of performance appraisal methodologies, namely the Outputs Approach; Traditional Approach; Balanced Scorecard and Multirater/360o.

Organization Theory - Modern, Symbolic and Postmodern Perspectives (Paperback, 3rd Revised edition): Mary Jo Hatch, Ann L.... Organization Theory - Modern, Symbolic and Postmodern Perspectives (Paperback, 3rd Revised edition)
Mary Jo Hatch, Ann L. Cunliffe
R883 Discovery Miles 8 830 Ships in 2 - 4 working days

Organization Theory offers a clear and comprehensive introduction to the study of organizations and organizing processes. It encourages an even-handed appreciation of the main perspectives defining our knowledge of organizations and challenges readers to broaden their intellectual reach. Organization Theory is presented in three parts: Part I introduces the reader to theorizing using the multi-perspective approach. Part II presents different core concepts useful for analysing and understanding organizations - as entities within an environment, as social structures, technologies, cultures and physical structures, and as the products of power and political processes. Part III explores applications of organization theory to the practical matters of organizational design and change, and introduces the latest ideas, including organizational identity theory, process and practice theories, and aesthetics. An Online Resource Centre accompanies this text and includes: For students: Multiple Choice Questions For registered adopters: Lecturer's guide PowerPoint slides Figures and tables from the book

Essential Calculus, International Metric Edition (Paperback, 2nd edition): James Stewart Essential Calculus, International Metric Edition (Paperback, 2nd edition)
James Stewart
R1,043 Discovery Miles 10 430 Ships in 2 - 4 working days

This book is for instructors who think that most calculus textbooks are too long. In writing the book, James Stewart asked himself: What is essential for a calculus course for scientists and engineers? ESSENTIAL CALCULUS, 2E, International Metric Edition offers a concise approach to teaching calculus that focuses on major concepts, and supports those concepts with precise definitions, patient explanations, and carefully graded problems. The book is only 900 pages-two-thirds the size of Stewart's other calculus texts, and yet it contains almost all of the same topics. The author achieved this relative brevity primarily by condensing the exposition and by putting some of the features on the book's website, www.StewartCalculus.com. Despite the more compact size, the book has a modern flavor, covering technology and incorporating material to promote conceptual understanding, though not as prominently as in Stewart's other books. ESSENTIAL CALCULUS, 2E, International Metric Edition features the same attention to detail, eye for innovation, and meticulous accuracy that have made Stewart's textbooks the best-selling calculus texts in the world.

Operations Management (Paperback): Peter Jones, Peter Robinson Operations Management (Paperback)
Peter Jones, Peter Robinson
R799 Discovery Miles 7 990 Ships in 2 - 4 working days

Presenting an integrated media and text solution to teaching Operations Management! Take this opportunity to provide your students with a new, innovative learning package which clearly demonstrates the relevance of operations to everyday business activities. Allow students to see how core operations theory is applied in real world situations through watching bespoke videoed case materials of interviews and processes tied to each chapter concept. Further reinforce their understanding of key concepts and quantitative techniques by encouraging them to interact with animated models from the text, seamlessly linked via QR codes. Aware that students taking their first module in Operations Management often have little first-hand experience of a working environment, the authors introduce all the core topics to students in a lively and engaging manner, making OM relevant and meaningful to students new to the subject. Starting from students' interactions with operations management, perhaps as a customer or part time employee, the authors guide the readers through the management of operations, before exploring the design techniques and the strategy of OM, thereby mirroring students' future experiences as graduates. Packed full of case material and examples from companies that students can easily relate to such as Domino's, EasyJet, and Ticketmaster, this text challenges the reader to think about real business issues and what they might encounter in their future careers. Real life problems are also used to carefully explain quantitative data. Links to seminal papers throughout each chapter support and strengthen the theory discussed and encourage readers to carry out their own research into these topics. A unique, lively package makes this core reading for all business students taking an introductory module in operations management. Provided on the Online Resource Centre: For Students: Animated diagrams from the book - accompanied by audio to help explain concepts. Annotated library of links to footage of 'Operations in Action'. Web-based activities. Multiple choice questions. Seminal paper links. Downloadable Flashcard glossary. For lecturers: Bespoke video case material consisting of interviews and processes tied to each chapter. Broken down into 5 minute clips, these can either be shown in relation to a chapter topic, or as a whole film demonstrating how one company utilises many aspects of OM. Customizable PowerPoint slides. Tutor guide. Tutorial activities. Answers to discussion questions. Test bank.

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