The conception of welfare services has changed radically. The focus
has shifted from a paternalistic conception of what the state and
professionals can do for, or to, needy clients to a
post-paternalistic conception of services that respond to and
develop self-determining capacities of individual service users or
consumers. This book examines the contradictions and complexities
of contemporary individualized welfare services, with special
reference to service user groups who are deeply dependent in
ongoing ways on service delivery for their quality of life.
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