Central to the study of e-services is the ability to evaluate
critical success factors, which include quality, effectiveness,
accessibility, and societal implications. Developing Technologies
in E-Services, Self-Services, and Mobile Communication: New
Concepts presents perspectives on the management, delivery and
consumption, and creation of new e-services technologies and tools.
This book reviews specific e-services such as e-banking and
e-health initiatives and offers new perspectives useful to industry
professionals and academicians interested in the creation,
application, and evaluation of a number of different mobile and
electronic services.
General
| Imprint: |
IGI Global
|
| Country of origin: |
United States |
| Release date: |
June 2011 |
| First published: |
June 2011 |
| Editors: |
Ada Scupola
|
| Dimensions: |
280 x 216 x 22mm (L x W x T) |
| Format: |
Hardcover
|
| Pages: |
350 |
| ISBN-13: |
978-1-60960-607-7 |
| Categories: |
Books >
Business & Economics >
Business & management >
E-commerce
|
| LSN: |
1-60960-607-8 |
| Barcode: |
9781609606077 |
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