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Books > Computing & IT > Computer communications & networking
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Business Process Management (Hardcover)
Loot Price: R5,955
Discovery Miles 59 550
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Business Process Management (Hardcover)
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This book introduces students to business process management, an
approach that aims to align the organization's business processes
with the demands of the marketplace. Processes serve as a
coordination mechanism, and the aim of business process management
is to improve the organization's effectiveness and efficiency in
adapting to change, and maintaining competitive advantage. In
Business Process Management, Kumar argues for the value of looking
at businesses as a collection of processes that cut across
departments, and for breaking down functional silos. The book
provides an overview of the basic concepts in this field before
moving on to more advanced topics such as process verification,
flexible processes, process security and evaluation, resource
assignment, and social networks. One chapter of the book is also
devoted to process analytics. The book concludes with an
examination of the future directions of the discipline. Blending a
strong grounding in current research with a focus on concepts and
tools, Business Process Management is an accessible textbook full
of practical examples and cases that will appeal to upper level
students.
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