Over the course of the 20th century, American domestic service
changed from an occupation with a hierarchical, top-down structure
to one in which relationships were more negotiated. Many forces
shaped this transformation: shifts in women's role in society, both
at home and in the work force; changes in immigration laws and
immigrant populations; and the politicization of the occupation.
Moreover, domestic workers themselves took advantage of the
resulting circumstances to demand better treatment and a say in
their working conditions.
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