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Working with External Quality Standards and Awards - The Strategic Implications for Human Resource and Quality Management (Hardcover)
Loot Price: R3,974
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Working with External Quality Standards and Awards - The Strategic Implications for Human Resource and Quality Management (Hardcover)
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This book looks at how and where human resources (HR) meets quality
management, and the implications of this. Most organizations,
whatever their size or sector, struggle with demonstrating the
value of continuous improvement (CI) and/or HR initiatives at a
time when economic conditions are challenging in the global
marketplace. Both within the UK and internationally, organizations
will use continuous improvement and business excellence (BE) as a
means of not only improving performance internally, but also to
secure external recognition of their management practices,
including people management, and therefore increase their
competitiveness in their market. This text explores the potential
overlaps between the two fields by considering how to address the
development and implementation of a strategy to integrate CI/BE and
human resource management. Practical and applied, this text
provides: A brief overview of the concepts of CI and BE An analysis
of the strategic factors impacting on an organization's
decision-making around adopting a CI/BE approach, and the impact
this may have on people management and development practices A
review of some major external CI/BE accreditations and awards, and
their value and how they might be used An analysis of the possible
problems and outcomes which could be achieved by adopting such a
CI/BE strategy and integrating it with people management and
development activities This book is ideal for any professional HR
or performance improvement practitioner who wants to understand how
a CI/BE approach could benefit their organization, as well as
postgraduate students of HR or quality management.
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