The traditional model of consulting places an emphasis on
diagnosing a problem and finding a cure. But in today s business
world of globalized organizations, rapid knowledge proliferation,
and the intertwining of economies, that approach is becoming less
and less viable; problems are quickly redefined, new knowledge (and
ownership of that knowledge) is constantly surfacing and being
challenged, and no solution is a permanent solution. "Consulting in
Uncertainty" articulates a model of consulting that addresses the
uncertainty and interconnectedness of the world in a
post-industrial, knowledge era.
Emphasizing outcomes and inquiry over diagnosis, Brooks and
Edwards outline this new consulting model, as well as the skills
consultants must bring to the table in any uncertain and dynamic
environment. Integrating practical knowledge with scholarship, this
book covers skills such as:
- Relational skills and the consulting relationship
- Cultural awareness and related skills
- Contextual analysis
- Facilitating inquiry
- Collecting and efficiently analyzing data or information
Consultants and students of consulting, as well as managers,
teachers, counselors, and even parents, will find this book
enlightening and useful in navigating today s uncertain world."
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