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Managing Social Robotics and Socio-cultural Business Norms - Parallel Worlds of Emerging AI and Human Virtues (Hardcover, 1st ed. 2022)
Loot Price: R730
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Managing Social Robotics and Socio-cultural Business Norms - Parallel Worlds of Emerging AI and Human Virtues (Hardcover, 1st ed. 2022)
Series: International Marketing and Management Research
Expected to ship within 12 - 19 working days
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This book explores the co-existence of humans and AI in business
contexts. Though AI and social robots have become ubiquitous, there
are still many challenges facing technological expansion, including
a true understanding of abstract concepts, transfer of knowledge to
novel application problems, transparency and security guarantees,
and distinguishing between random and logically meaningful
relationships. While machines are valuable tools, only humans are
capable of recognizing values which are the key to ethics and
socio-cultural norms. Further, human virtues such as emotional
intelligence, wisdom, and courage are required for decision making
in many (private and professional) situations where machines would
lead to sub-optimal and/or ethically questionable business
outcomes. This book discusses how digital technology has emerged as
a critical support system for organizations during the COVID-19
pandemic and how it can be used to complement human qualities that
machines lack. It is divided into three sections that examine the
complex world of AI and social robotics, digital technology and
social media roles in business, and human actions that are embedded
within socio-cultural business norms, such as international
negotiations, that are not yet replaceable by AI. For researchers
interested in understanding these parallel worlds, this book
assesses how can continue to not only coexist but mutually benefit
the business ecosystem.
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