Dr. Woodside picks up where other books on maxi-marketing leave
off, to prove that the effectiveness of image and linkage
advertising "can" be measured, and to show advertising
professionals how to do it. Readable and in detail, with carefully
culled examples that go beyond simple case studies, Dr. Woodside
provides a 20-step process model of how low and high involvement
advertising work, and shows how to use top-of-mind-awareness
measures and benefit-to-brand retrieval to assess advertising
impact. His book also covers the details of evaluating the
effectiveness of competing advertising media and ways to do useful
advertising-to-sales conversion studies, within budget and in a
timely manner. Well illustrated with tables and figures, and
drawing upon important practical and academic research, Dr.
Woodside's book will be essential reading for advertising,
marketing, and sales executives and their colleagues in the
academic community.
Dr. Woodside leads off with his 20-step process model and review
of the scientific and applied literature to show how advertising
works. He answers the question of why top-of-mind awareness
measures of advertising effectiveness are so valuable, and then
uses detailed, numerical examples to illustrate the powerful tool
of benefit-to-brand retrieval. He links profit-and-loss analysis to
a linkage advertising monitoring program, then discusses the net
profit impact of each advertisement in each medium. His report of a
field study demonstrates that net profit is the big difference
between image and linkage advertising. From there he moves to the
long interview and its application to voice-of-the customer
research, ways to value different customer segments, and how to
monitor linkage advertising fulfillment strategies. Dr. Woodside's
book will be an important contribution to our understanding of how
advertising is done, and how it can be done better.
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