Not surprisingly, the companies and leaders that are successful
globalizers engage in similar practices - key practices that other
companies regardless of size can emulate. In my two decades of
operating and consulting to over 200 major corporations on
outsourcing and globalization, I've seen similar trends and
patterns among firms that have succeeded in services globalization
and have come to recognize that there are seven best practices.
This book is about sharing those practices, these seven secrets.
The seven secrets also includes sage advice and wisdom from
executives at organizations that are successful globalizers,
including Applied Materials, Lenovo, Cisco, Fedex, Virgin and
Plantronics. The end result is a book designed for executives at
organizations positioned at all levels of global maturity.
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