Corporate Performance Management (CPM) is a basic approach which
examines the relationship between corporate performance and process
optimization. How to successfully introduce CPM in practice is
demonstrated through project reports from E.ON, British Telecom,
Credit Suisse and Vodafone among others. The methods and tools
presented here guarantee a continuous and automated monitoring of
the corporate performance and enable Business Process Excellence to
be permanently established in the company by company-internal and
company-external benchmarking. The articles in this book focus on
the use of the ARIS Controlling Platform developed by IDS
Scheer.
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