The importance of effective facility management in enabling
organizations to function efficiently is widely recognized. The
fourth edition of Total Facility Management offers a comprehensive
treatment of what facility management means to owners, operators,
tenants, facility managers and professional advisors and contains
advice on how facilities can be better managed from a number of
perspectives. It consolidates current best practice, defines and
develops emergent areas and offers a pathway for the future
development of facility management.
The facility management body of knowledge now benefits from the
publication of several national and international standards, none
of which were available when earlier editions of the book were
published. The opportunity has been taken to modify the structure
and content of this new edition to align it with these standards,
to provide readers and their organizations with a comprehensive
treatment of the subject. Greater emphasis has been given to
facility planning, especially the briefing stage in the design of a
new or refurbished facility; design for operability; stakeholder
management; outsourcing; procurement; transition; performance
management; environmental management; sustainability; maintenance
management; information management and building information
modelling (BIM).
Throughout the book, the links between facility management
practice and the organisation's business objectives is emphasised
and readers worldwide will all find this fourth edition a valuable
and thought provoking linking of theoretical and practical
facilities management.
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