Papers in this unique volume were developed from the 2006
conference hosted by IBM, Service Science, Management, and
Engineering (SSME) Education for the 21st Century. The book
incorporates a variety of perspectives, informed by an
international background in SSME experience and education,
including management, business, social science, computer science
and engineering. Readers will derive an understanding of education
needs and program offerings in SSME.
General
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