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Process Problem Solving - A Guide for Maintenance and Operations Teams (Hardcover)
Loot Price: R4,678
Discovery Miles 46 780
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Process Problem Solving - A Guide for Maintenance and Operations Teams (Hardcover)
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To be a successful manufacturing operation, employees must
eliminate equipment and production related losses. However, most
shopfloor workers don't have the necessary skills to perform the
problem-solving tasks that accomplish this goal. They must be
trained in the proper methods for logically and systematically
discovering the root causes of a situation. Based on the firsthand
experiences of author Bob Sproull, Process Problem Solving: A Guide
for Maintenance and Operations Teams presents a precise methodology
for understanding problems in a manufacturing environment. The book
begins by introducing various problem-solving tools, including fish
diagrams, tree diagrams, cause-and-effect diagrams, and flow
diagrams. Using real-world examples, Sproull takes readers
systematically through each tool and discusses them in depth. The
central tool in Process Problem Solving is the Problem Analysis
Flow (PAF) chart. Containing ten major sections, it combines many
of the tools discussed at the beginning of the book. According to
the author, the PAF chart is the most thorough and comprehensive
problem-solving tool. It creates a systematic method for
understanding and solving the root causes of problems. To teach the
necessary problem-solving skills, Sproull uses powerful learning
techniques that guide the reader through the process. Each chapter
begins with a section entitled "What You Should Learn in this
Chapter," which specifically emphasizes the main points presented.
In addition, each chapter is sprinkled with "keyword" boxes that
advise the reader of important terms. Process Problem Solving is
filled with Sproull's "Problem Solving Truths." These are key ideas
the author wants to highlight, so the reader retains important
pieces of information. Finally, Process Problem Solving follows a
"learn and do" approach. The end of each chapter asks the reader to
talk about what they have learned. This interactive approach helps
readers retain a
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