Forms that Work: Designing Web Forms for Usability clearly explains
exactly how to design great forms for the web. The book provides
proven and practical advice that will help you avoid pitfalls, and
produce forms that are aesthetically pleasing, efficient and
cost-effective. It features invaluable design methods, tips, and
tricks to help ensure accurate data and satisfied customers. It
includes dozens of examples - from nitty-gritty details (label
alignment, mandatory fields) to visual designs (creating good
grids, use of color). This book isn't just about colons and
choosing the right widgets. It's about the whole process of making
good forms, which has a lot more to do with making sure you're
asking the right questions in a way that your users can answer than
it does with whether you use a drop-down list or radio buttons. In
an easy-to-read format with lots of examples, the authors present
their three-layer model - relationship, conversation, appearance.
You need all three for a successful form - a form that looks good,
flows well, asks the right questions in the right way, and, most
important of all, gets people to fill it out. Liberally illustrated
with full-color examples, this book guides readers on how to define
requirements, how to write questions that users will understand and
want to answer, and how to deal with instructions, progress
indicators and errors. This book is essential reading for HCI
professionals, web designers, software developers, user interface
designers, HCI academics and students, market research
professionals, and financial professionals.
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