The contribution of tourism to create an inclusive society requires
the adoption of new approaches and strategies that promote the
accessibility of tourism destinations, allowing all people,
regardless of their health condition, to enjoy tourism experiences.
To accomplish this objective, it is of utmost relevance to promote
the active involvement of all stakeholders of the tourism system
(demand, supply, government entities, and educational institutions)
in the creation of accessible and adapted tourism products.
However, the scarce literature in this area suggests that the
people working in the tourism industry are not usually aware of
several needs and travel constraints of persons with disabilities
and that the information delivered by traditional information
sources to this market is frequently inadequate, inaccurate, or
incomplete. Therefore, the information and communication
technologies (ICTs) may have a crucial role to overcome the several
travel constraints that these people face to plan and carry out a
tourism trip as well as to enable supply agents to develop
accessible tourism products. Despite this, although in recent years
research regarding accessible tourism has increased, the number of
studies on the contributions of ICTs for the development of
accessible research is scarce. ICT Tools and Applications for
Accessible Tourism provides theoretical and practical contributions
for accessible tourism in the growing tourism market for social
responsibility issues and as an excellent business opportunity.
Chapters within this critical reference source cover the academic
discussion of global accessible tourism, increased knowledge of
disabilities, ICTs that can be used, and emerging technologies.
This book is intended for all practitioners in the tourism industry
along with IT specialists, government officials, policymakers,
marketers, researchers, academicians, and students who are
interested in the latest tools, technologies, and research on
accessible tourism.
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