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Vulnerable Consumers and the Law - Consumer Protection and Access to Justice (Paperback)
Loot Price: R1,238
Discovery Miles 12 380
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Vulnerable Consumers and the Law - Consumer Protection and Access to Justice (Paperback)
Series: Markets and the Law
Expected to ship within 12 - 17 working days
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This book charts the difficulties encountered by vulnerable
consumers in their access to justice, through the contributions of
prominent authors (academic, practitioners and consultants) in the
field of consumer law and access to justice. It demonstrates that
despite the development of ADR, access to justice is still severely
lacking for the vulnerable consumer. The book highlights that a
broad understanding of access to justice, which encompasses good
regulation and its public enforcement, is an essential ingredient
alongside access to the mechanisms of traditional private justice
(courts and ADR) to protect the vulnerable consumer. Indeed, many
of the difficulties are linked to normative obstacles and lack of
access to justice is primarily a vulnerability in itself that can
exacerbate existing ones. In addition, because it may contribute to
'pushing' already vulnerable consumers into social exclusion it is
not simply about economic justice but also about social justice.
The book shows that lack of access to justice is not irreversible
nor is it necessarily linked to consumer apathy. New technologies
could provide solutions. The book concludes with a plea for
developing 'inclusive' justice systems with more emphasis on public
enforcement alongside effective courts systems to offer the
vulnerable with adequate means to defend themselves. This book will
be suitable for both students and practitioners, and all those with
an interest in the justice system.
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