"In an increasingly diverse workplace, it's more important and
challenging than ever to communicate well. We must build bridges
that cross our differences to connect our similarities. "The Art of
Connecting" reveals five core principles and presents
corresponding, specific strategies for overcoming communications
barriers and connecting effectively with anyone, regardless of
professional, generational, ethnic, cultural, or other
differences.
The authors also explain how the most skillful connectors are
able to shift perspectives -- to see a situation from three points
of view: "me," "you," and "them." All of the principles and
strategies are brought to life through absorbing examples and
scenarios, plus engaging descriptions of "masters of connection" --
like famed National Public Radio interviewer Terry Gross -- doing
what they do.
There is always a bridge. "The Art of Connecting" shows how to
find it -- every time."
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