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Sorry, No English - 50 Tips to Improve your Communication with Speakers of Limited English (Paperback)
Loot Price: R264
Discovery Miles 2 640
You Save: R62
(19%)
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Sorry, No English - 50 Tips to Improve your Communication with Speakers of Limited English (Paperback)
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List price R326
Loot Price R264
Discovery Miles 2 640
You Save R62 (19%)
Expected to ship within 9 - 15 working days
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Have you ever struggled to communicate with a limited-English
speaker? Have you been frustrated by unsuccessful interactions with
non-native English speakers? Did you know there is a simple
solution to improve cross-cultural communication in English? What
most of us native speakers overlook in these situations is that the
problem here may not be the limited English of the other person; it
could be our English. And while we certainly can't do anything
about the former, we can do a great deal about the latter. In just
160 pages, this book gives 50 practical tools to help you become
aware of and adapt your own language to completely transform
exchanges with limited-English speakers and greatly increase the
chances of a satisfying outcome for native speakers and for the
limited-English speakers they're trying to serve. And the good news
is: it is not that difficult and it is entirely in the hands of the
native speaker. Craig Storti is a nationally known figure with over
30 years of experience in the field of intercultural communications
and cross-cultural adaptation, and the author of several standard
works, including Culture Matters, a cross-cultural workbook used by
the U. S. government in over 90 countries. He has successfully led
workshops on cultural diversity for Fortune 500 companies, hotels
such as Marriott, diplomats, civil servants, and foreign aid
workers. But it was his 90-minute segments on common mistakes
native speakers make when talking to limited-English speakers and
how participants could improve interactions that became the most
popular and useful aspect of his training. This much-needed book is
ideal for anyone working in a public facing job from government to
hospitality, international organizations, human resources,
cross-cultural and diversity training, English teaching, foreign
aid, or those with a love of language, culture and communication.
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