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Managing Information - IT for Business Processes (Hardcover, 3rd edition)
Loot Price: R5,054
Discovery Miles 50 540
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Managing Information - IT for Business Processes (Hardcover, 3rd edition)
Expected to ship within 12 - 17 working days
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'Managing Information' describes how successful organizations make
best use of information and knowledge - the key resources in
business. It explains why information technology is essential for
the management of business processes, and should be central to any
business strategy. This updated edition provides a compelling
rationale for organizations to use appropriate systems, and for
individuals to acquire the skills to manage and use the systems. It
describes how computer systems continue to evolve to meet business
needs, and provides examples and exercises to help readers develop
their skills. There is a new emphasis on the Internet - how to use
it to keep up to date with the latest business issues, and how
teams can communicate and collaborate with intranets. All of the
most common sub-systems are described and explained, including
Enterprise Resource Planning (ERP), Business-to-Business (B2B),
Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer
Relationship Management (CRM) and Enterprise Application
Integration (EAI). The latest developments are described, including
services available through the Internet from Application Service
Providers (ASP), collaborative commerce and Business Process
Management (BPM). There are introductory and more advanced computer
exercises to consolidate learning and demonstrate how to acquire,
store, organize and present information, using Word, Excel,
PowerPoint and Explorer.
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