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Knowledge Management in the Public Sector - A Blueprint for Innovation in Government (Paperback)
Loot Price: R1,342
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Knowledge Management in the Public Sector - A Blueprint for Innovation in Government (Paperback)
Expected to ship within 12 - 17 working days
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This comprehensive text introduces public management students and
government and nonprofit administrators to the principles and
practices of Knowledge Management. The first book to focus
exclusively on knowledge management techniques in government
agencies, it covers such important concepts as collecting,
categorizing, processing, distributing, and archiving critical
organization data and information - and then converting and
disseminating these resources to all who need to share in the
organizational knowledge. Written in an easy-to-read, non-technical
style, the book includes a thorough review of the current
literature in the field as well as a comprehensive presentation of
Knowledge Management techniques. Extensive illustrations, models,
checklists, and instructions lead readers through the steps
involved in instituting KM programs in government and non-profit
agencies.
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