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Managing the Professional Service Firm (Paperback, New edition) Loot Price: R621
Discovery Miles 6 210
You Save: R120 (16%)

Managing the Professional Service Firm (Paperback, New edition)

David H. Maister

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List price R741 Loot Price R621 Discovery Miles 6 210 | Repayment Terms: R58 pm x 12* You Save R120 (16%)

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For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.

Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.

Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."

General

Imprint: Simon & Schuster
Country of origin: United States
Release date: June 1997
First published: June 1997
Authors: David H. Maister
Dimensions: 235 x 156 x 24mm (L x W x T)
Format: Paperback - Trade
Pages: 376
Edition: New edition
ISBN-13: 978-0-684-83431-3
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
LSN: 0-684-83431-6
Barcode: 9780684834313

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