Diane Vaughan reconstructs the Ohio Revco case, an example of
Medicaid provider fraud in which a large drugstore chain initiated
a computer-generated double billing scheme that cost the state and
federal government half a million dollars in Medicaid funds, funds
that the company believed were rightfully theirs. Her analysis of
this incident--why the crime was committed, how it was detected,
and how the case was built--provides a fascinating inside look at
computer crime. Vaughan concludes that organizational misconduct
could be decreased by "less" regulation and more sensitive
bureaucratic response.
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