Value Stream Management for the Lean Office - Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas (Hardcover)

Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

General

Imprint:	Crc Press
Country of origin:	United Kingdom
Release date:	February 2018
First published:	2003
Authors:	Don Tapping • Tom Shuker
Dimensions:	280 x 210 x 21mm (L x W x T)
Format:	Hardcover
Pages:	176
ISBN-13:	978-1-138-43877-4
Categories:	Books > Professional & Technical > Technology: general issues > Engineering: general Books > Professional & Technical > Environmental engineering & technology > General Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies > General Promotions
LSN:	1-138-43877-4
Barcode:	9781138438774

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