In an era of transition and tension in American health care,
Dorothy M. Owens offers a model of empathic communication that
benefits both patients and physicians. Drawing from concepts in the
domains of psychology and theology, she constructs a model of
empathy that is ethical and reciprocal. An integrated model of
empathy recognizes the physical, psychological, spiritual, and
social nature of human beings. Empathy is a clinically useful,
time-effective communication skill that can be taught in medical
and pastoral education. Dr. Owens's unique approach to empathy is
applicable to other professional and personal relationships as
well.
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