'The Diversity Scorecard' is designed to provide step-by-step
instructions, worksheets and examples to help diversity executives
and managers analyze and track the impact of their diversity
initiatives to mobilize the organization for strategic culture
change. Diversity is not a program; it is a systemic process of
organizational change that requires measurement for organizational
improvement and success.
Measuring the progress and results of diversity initiatives is a
key strategic requirement to demonstrate its contribution to
organizational performance. Diversity executives, professionals and
managers know they must begin to show how diversity is linked to
the bottom-line in hard numbers or they will have difficulty
maintaining funds, gaining support, and obtaining resources to
generate progress.
Many organizations collect some type of diversity-related data
today, even if it focuses only on Affirmative Action statistics.
"The Diversity Scorecard" focuses on tools and techniques to make
sure diversity professionals are collecting and measuring the right
type of data that will help ensure the organization"s success both
now and in the future. This book helps the reader spend some time
thinking about what they currently measure and adding new measures
to a database to track progress towards their diversity vision. The
basic premises of this book are that it is important to develop
measures that focus on the past, present, and future; and that
measures need to consider the needs of the organization"s diverse
workforce, its work climate, diverse customers, the community, and
shareholders.
Part I of "The Diversity Scorecard" identifies the need for
diversity measurementhighlighting a business case for diversity and
providing an introduction to diversity measurement. Part II of the
book outlines the diversity return on investment (DROI) process
taking you through step-by-step processes and techniques. Part III
teaches you how to use measures in six key categories - Diversity
Leadership Commitment, Workforce Profile Representation, Workplace
Climate, Learning & Growth, Diverse Customer / Community
Partnerships, and Financial Impact - to build a diversity scorecard
that is aligned and linked with the business strategy of the
organization. Finally, in Part IV, Dr. Hubbard discusses
implementation issues involving strategic change procedures and
techniques to avoid the pitfalls inherent in a diversity-based
cultural transition process.
* Applies the well-known scorecard method to diversity
* Provides a step-by-step approach to measuring the benefits of
diversity and converting that into actual dollars
* Supplies tools to identify the key indicators for measurement and
how to measure them effectively
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