We developed this toolkit to help those operating living labs and
others wishing to carry out research and innovation activities with
users to make it easier to translate from user needs to products,
services and solutions. The toolkit is a full-colour book with over
100 pages including a foreword by Professor Alvaro Oliveira,
President of the ENoLL Association and Chair of the Council of the
European Network of Living Labs. Topics include an introduction to
user-participation and living labs, as well as the steps needed to
be taken to engage with people before, during and after
participation exercises. The book also includes several relevant
profiles, a full case study as well as a separate chapter on
governance and ethical issues in participation.
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