In "Making the Most of Mess," Emery Roe emphasizes that policy
messes cannot be avoided or cleaned up; they need to be managed. He
shows how policymakers and other professionals can learn these
necessary skills from control operators who manage large critical
infrastructures such as water supplies, telecommunications systems,
and electricity grids. The ways in which they prevent major
accidents and failures offer models for policymakers and other
professionals to manage the messes they face.
Throughout, Roe focuses on the global financial mess of 2008 and
its ongoing aftermath, showing how mismanagement has allowed it to
morph into other national and international messes. More effective
management is still possible for this and many other policy messes
but that requires better recognition of patterns and formulation of
scenarios, as well as the ability to translate pattern and scenario
into reliability. Developing networks of professionals who respond
to messes is particularly important. Roe describes how these
networks enable the avoidance of bad or worse messes, take
advantage of opportunities resulting from messes, and address
societal and professional challenges. In addition to finance, he
draws from a wide range of case material in other policy arenas.
Roe demonstrates that knowing how to manage policy messes is the
best approach to preventing crises.
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