This book addresses challenges and opportunities in research and
management related to new advertising and consumer practices in
brand communications with multiple touchpoints. It specifically
relates to new insights into how profitability and customer
engagement are affected by multiple and very diverse consumer
touchpoints in an omni-connected world. Advances in Advertising
Research are published by the European Advertising Academy (EAA).
This volume is a selective collection of research presented at the
17th International Conference in Advertising (ICORIA), which was
held in Valencia (Spain) in June 2018. The conference gathered more
than 180 participants from over 27 countries all over the world.
General
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