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Books > Business & Economics > Business & management > Management & management techniques > Management decision making
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Knowledge and Communities (Paperback)
Loot Price: R1,472
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Knowledge and Communities (Paperback)
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A compendium of articles that focus on how communities can be
viewed from an organizational context, and how organizations are
using communities to leverage external stakeholders, such as
customers and suppliers. "Communities" are any cross-organizational
subset of people that share a common knowledge, and these
communities are the vehicle for social capital Within all
communities are informal clusters of individuals who work together
- sharing knowledge, solving common problems and exchanging
insights and frustrations. When appropriately supported by the
formal organization, these "communities" play a critical role: they
are the major building blocks in creating, sharing and applying
organizational knowledge Organizations ranging from British
Petroleum to the World Bank have begun to invest time, energy and
money in supporting their own communities, viewing these groups as
essential vehicles for managing their organizational knowledge as a
necessity to maintain competitive advantage. This book looks at how
they achieve success using this approach.
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