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Designing Performance Measurement Systems - Theory and Practice of Key Performance Indicators (Hardcover, 1st ed. 2019)
Loot Price: R1,684
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Designing Performance Measurement Systems - Theory and Practice of Key Performance Indicators (Hardcover, 1st ed. 2019)
Series: Management for Professionals
Expected to ship within 9 - 15 working days
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Given our rapidly changing world, companies are virtually forced to
engage in continuous performance monitoring. Though Key Performance
Indicators (KPIs) may at times seem to be the real driving force
behind social systems, economies and organizations, they can also
have far-reaching normative effects, which can modify
organizational behavior and influence key decisions - even to the
point that organizations themselves tend to become what they
measure! Selecting the right performance indicators is hardly a
simple undertaking. This book describes in detail the main
characteristics of performance measurement systems and summarizes
practical methods for defining KPIs, combining theoretical and
practical aspects. These descriptions are supported by a wealth of
practical examples. The book is intended for all academics,
professionals and consultants involved in the analysis and
management of KPIs.
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