In managerial literature the challenges of ramping-up, growing and
enhancing a (Finance) Shared Services Organization are regularly
neglected. Therefore, the compilation will address two objectives:
First, based on a generic phase model of an SSO s development,
frequently arising questions related to the management of SSOs
shall be systematically discussed and practicable solutions
derived. Secondly, a picture of the future of SSOs shall be
elaborated, resulting in new future management implications.
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