As the current recession ends, many workers will not be
returning to the jobs they once held--those jobs are gone. In "The
New Division of Labor," Frank Levy and Richard Murnane show how
computers are changing the employment landscape and how the right
kinds of education can ease the transition to the new job
market.
The book tells stories of people at work--a high-end financial
advisor, a customer service representative, a pair of successful
chefs, a cardiologist, an automotive mechanic, the author Victor
Hugo, floor traders in a London financial exchange. The authors
merge these stories with insights from cognitive science, computer
science, and economics to show how computers are enhancing
productivity in many jobs even as they eliminate other jobs--both
directly and by sending work offshore. At greatest risk are jobs
that can be expressed in programmable rules--blue collar, clerical,
and similar work that requires moderate skills and used to pay
middle-class wages. The loss of these jobs leaves a growing
division between those who can and cannot earn a good living in the
computerized economy. Left unchecked, the division threatens the
nation's democratic institutions.
The nation's challenge is to recognize this division and to
prepare the population for the high-wage/high-skilled jobs that are
rapidly growing in number--jobs involving extensive problem solving
and interpersonal communication. Using detailed examples--a second
grade classroom, an IBM managerial training program, Cisco
Networking Academies--the authors describe how these skills can be
taught and how our adjustment to the computerized workplace can
begin in earnest.
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