The nation's premier communications expert shares his wisdom on how
the words we choose can change the course of business, of politics,
and of life in this country In Words That Work, Luntz offers a
behind-the-scenes look at how the tactical use of words and phrases
affects what we buy, who we vote for, and even what we believe in.
With chapters like "The Ten Rules of Successful Communication" and
"The 21 Words and Phrases for the 21st Century," he examines how
choosing the right words is essential. Nobody is in a better
position to explain than Frank Luntz: He has used his knowledge of
words to help more than two dozen Fortune 500 companies grow. Hell
tell us why Rupert Murdoch's six-billion-dollar decision to buy
DirectTV was smart because satellite was more cutting edge than
"digital cable," and why pharmaceutical companies transitioned
their message from "treatment" to "prevention" and "wellness." If
you ever wanted to learn how to talk your way out of a traffic
ticket or talk your way into a raise, this book's for you.
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