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Making Conversation - Seven Essential Elements of Meaningful Communication (Hardcover)
Loot Price: R504
Discovery Miles 5 040
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Making Conversation - Seven Essential Elements of Meaningful Communication (Hardcover)
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Loot Price R504
Discovery Miles 5 040
Expected to ship within 12 - 17 working days
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A former Senior Partner and Global Managing Director at the
legendary design firm IDEO shows how to design conversations and
meetings that are creative and impactful. Conversations are one of
the most fundamental means of communicating we have as humans. At
their best, conversations are unconstrained, authentic and open-two
or more people sharing thoughts and ideas in a way that bridges our
individual experiences, achieves a common goal. At their worst,
they foster misunderstanding, frustration and obscure our real
intentions. How often do you walk away from a conversation feeling
really heard? That it moved the people in it forward in some
important way? You're not alone. In his practice as a designer,
Fred Dust began to approach conversations differently. After years
of trying to broker communication between colleagues and clients,
he came to believe there had to a way to design the art of
conversation itself with intention and purpose, but still artful
and playful. Making Conversation codifies what he learned and
outlines the four elements essential to successful exchanges:
Commitment, Creative Listening, Clarity, and Context. Taken
together, these four elements form a set of resources anyone can
use to be more deliberate and purposeful in making conversations
work.
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