Leadership is not something one does alone. It is an expression of
collective, community action--unified action of leaders and
followers who trust enough to jointly achieve mutual goals. The
task of creating a culture conducive to interactive trust is
perhaps the preeminent leadership task. This practical guide
identifies the key elements leaders need to manipulate to create
such a trust culture in any work environment. By learning to shape
culture to meet changing needs--by learning to be continually
responsive to the organization's vision as well as to the needs of
a changing follower core--the leader can create the situation
necessary for any successful organization, one where followers can
trust others and feel free to work together to gain mutually
desired goals.
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