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The Consulting Process In Action 2e (Paperback, 2nd Edition)
Loot Price: R1,414
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The Consulting Process In Action 2e (Paperback, 2nd Edition)
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A how-to guide for consultants
Here is the accumulation of 35 years of work of two men who have
helped shape the training and development field. Teachers,
trainers, consultants, and continual learners themselves, the
authors share their repertoire of concepts, strategies, and
techniques.
The function of consultants is part of the role and function of
all those who lead, direct, teach, or interact as friAnds and peers
with others.
--Gordon and Ronald Lippitt, authors
The authors identify the six phases of almost any
consultant-client working relationship:
* Engaging in initial contact and entry
* Formulating a contract and establishing a helping
relationship
* Identifying problems through diagnostic analysis
* Setting goals and planning for action
* Taking action and cycling feedback
* Completing the contract
This book emphasizes the role of the consultant?internal or
external?in an organizational setting. You'll learn to recognize
the most appropriate, effective, and credible route to solving
almost any consulting conundrum. You'll use every chart, checklist,
and reference in this work to improve your own job performance.
Learn to:
* Recognize the phases in consulting
* Cope with ethical dilemmas
* Assess and evaluate your projects
* Consult in internation settings
* Facilitate change...and much more!
You might call yourself a consultant.
You might not. Regardless, you'll find yourself better equipped
for any business interaction when you have this book at your side.
Table of contents:
* Consultation: An Expanding Process **Phases in Consulting
**Interventions: MakingDecisions and Ensuring Quality **Consultant
Roles **Ethical Dilemmas and Value Guidelines **Designing
Participative Learning **Diagnostic Analysis, Progress Assessment,
and Evaluation **Examples of Consultation in Action **Guidelines
for International Consulting **Skills, Competencies, and
Professional Development **The Consultant as Change Facilitator
**Implications for the Future of Consulting
General
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