Interpretive consumer research usually proceeds with a minimum
of structure and preconceptions. This book presents a more
structured approach than is usual, showing how a simple framework
that embodies the rewards and costs associated with consumer choice
can be used to interpret a wide range of consumer behaviours from
everyday purchasing and saving, innovative choice, imitation,
'green' consumer behavior, to compulsive behaviors such as
addictions (to shopping, to gambling, to alcohol and other drugs,
etc). Foxall takes a qualitative approach to interpreting behavior,
focusing on the epistemological problems that arise in such
research and emphasizing the emotional as well as cognitive aspects
of consumption.
The author argues that consumer behaviour can be understood with
the aid of a very simple model that proposes how the consequences
of consumption impact consumers' subsequent choices. The objective
is to show that a basic model can be used to interpret consumer
behaviour in general, not in isolation from the marketing
influences that shape it, but as a course of human choice that is
dynamically linked with managerial concerns.
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