Validating a Best Practice - A Tool for Improvement and Benchmarking (Hardcover)

Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis, performance excellence awards, and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words "Best Practice" without evidence that the process, results, or methods are, indeed, superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today's consumers expect products and services to be of high quality, reliable, and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results, there is still room for improvement. Unfortunately, leaders don't always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are, and how excellent their achieved results are, they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence.

General

Imprint:	Crc Press
Country of origin:	United Kingdom
Release date:	July 2020
First published:	2021
Authors:	Grace L Duffy • Yves Van Nuland
Dimensions:	254 x 178mm (L x W)
Format:	Hardcover
Pages:	258
ISBN-13:	978-0-367-44397-9
Categories:	Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies > General
LSN:	0-367-44397-X
Barcode:	9780367443979

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