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Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
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Techniques and Sample Outputs that Drive Business Excellence (Paperback)
Loot Price: R1,436
Discovery Miles 14 360
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Techniques and Sample Outputs that Drive Business Excellence (Paperback)
Series: The Little Big Book Series
Expected to ship within 12 - 19 working days
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Many organizations are looking for that magic tool or methodology
that will suddenly transform them into outstanding organizations.
Unfortunately, there is no one right answer for all organizations
or even for a single organization. Successful organizations
skillfully integrate the appropriate improvement approaches with
honesty, commitment, and constancy of purpose across all levels of
management. This book, part of The Little Big Book series,
discusses the most common set of tools and methodologies used in
managerial, strategic planning, project selection, and
organizational improvement projects that are referred to throughout
The Little Big Book series. It presents, in a concise no-nonsense
format, the concepts and techniques that must be mastered by
project managers and anyone tasked with managing an improvement
project. The tools covered in this book include affinity diagrams,
brainstorming, cause-and-effect diagrams, the Kano model,
organizational process improvement, Pareto analysis, project
management, risk management, root cause analysis, storyboarding,
value propositions, and workflow diagrams. Because of the large
number of tools and techniques covered, the book supplies concise
operating guidance for each tool that is adequate to prepare
readers to understand and use that tool. It also includes examples
of how the tools are used. The book provides a basic understanding
of the tools you need to improve the processes you are currently
using to manage your organization and, ultimately, to improve the
quality, productivity, and agility of the products or services you
are delivering to your customers. The tools presented in this book
are the essential tools that all organizations should be using. By
understanding and using the tools covered in this book, you will
possess a better overall understanding of the way your organization
needs to function in today's increasingly competitive environment.
This book is designed to supplement and provide additional
direction in the use of the methodologies defined in the other
books in The Little Big Book series
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