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Smart Collaboration - How Professionals and Their Firms Succeed by Breaking Down Silos (Hardcover)
Loot Price: R592
Discovery Miles 5 920
You Save: R93
(14%)
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Smart Collaboration - How Professionals and Their Firms Succeed by Breaking Down Silos (Hardcover)
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List price R685
Loot Price R592
Discovery Miles 5 920
You Save R93 (14%)
Expected to ship within 12 - 17 working days
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Total price: R612
Discovery Miles: 6 120
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Not all collaboration is smart. Make sure you do it right.
Professional service firms face a serious challenge. Their clients
increasingly need them to solve complex problems--everything from
regulatory compliance to cybersecurity, the kinds of problems that
only teams of multidisciplinary experts can tackle. Yet most firms
have carved up their highly specialized, professional experts into
narrowly defined practice areas, and collaborating across these
silos is often messy, risky, and expensive. Unless you know why
you're collaborating and how to do it effectively, it may not be
smart at all. That's especially true for partners who have built
their reputations and client rosters independently, not by working
with peers. In Smart Collaboration, Heidi K. Gardner shows that
firms earn higher margins, inspire greater client loyalty, attract
and retain the best talent, and gain a competitive edge when
specialists collaborate across functional boundaries. Gardner, a
former McKinsey consultant and Harvard Business School professor
now lecturing at Harvard Law School, has spent over a decade
conducting in-depth studies of numerous global professional service
firms. Her research with clients and the empirical results of her
studies demonstrate clearly and convincingly that collaboration
pays, for both professionals and their firms. But Gardner also
offers powerful prescriptions for how leaders can foster
collaboration, move to higher-margin work, increase client
satisfaction, improve lateral hiring, decrease enterprise risk,
engage workers to contribute their utmost, break down silos, and
boost their bottom line. With case studies and real-world insights,
Smart Collaboration delivers an authoritative case for the value of
collaboration to today's professionals, their firms, and their
clients and shows you exactly how to achieve it.
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