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The NHS Experience - The 'Snakes and Ladders' Guide for Patients and Professionals (Hardcover)
Loot Price: R3,877
Discovery Miles 38 770
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The NHS Experience - The 'Snakes and Ladders' Guide for Patients and Professionals (Hardcover)
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The NHS Experience is an accessible and engaging guide for all
those journeying through the NHS, whether as patients, carers or
professionals. It draws on the experience of staff and families at
Great Ormond Street Hospital to provide good practice guidance for
both users and providers of health care. Based on the successful
Snakes and Ladders drama programme developed at Great Ormond Street
Hospital, this unique book uses the story of Daniel, a fictional
child with the life-limiting disease cystic fibrosis, to provide
insight into the enormous challenges faced by patients, their
families and the professionals involved in their care. Asking
difficult questions about how we can improve the NHS experience for
everyone at the front line, Daniel's story builds on information
from a wealth of sources to highlight: the practical, ethical,
resource and financial dilemmas integral to the NHS the vital
issues around communication, trust, management of clinical errors,
consent, shared decision-making and bereavement the realities of
fragmented care, bed shortages, uncertain diagnoses, and complex
and difficult treatment choices. This is a book that should be read
by all healthcare professionals and everyone who uses the NHS.
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