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Books > Business & Economics > Business & management > Management & management techniques

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Providing Quality to Customers (Paperback, 5th edition) Loot Price: R1,141
Discovery Miles 11 410
Repayment Terms: R107 pm x 12*
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Providing Quality to Customers (Paperback, 5th edition): Institute of Leadership & Management

Providing Quality to Customers (Paperback, 5th edition)

Institute of Leadership & Management

Series: Institute of Learning & Management Super Series

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Loot Price R1,141 Discovery Miles 11 410 | Repayment Terms: R107 pm x 12*

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Expected to ship within 12 - 17 working days

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

General

Imprint: Pergamon Flexible Learning
Country of origin: United Kingdom
Series: Institute of Learning & Management Super Series
Release date: April 2007
First published: 2007
Authors: Institute of Leadership & Management
Dimensions: 297 x 210 x 6mm (L x W x T)
Format: Paperback
Pages: 112
Edition: 5th edition
ISBN-13: 978-0-08-046420-6
Categories: Books > Business & Economics > Business & management > Management & management techniques > General
LSN: 0-08-046420-3
Barcode: 9780080464206

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