Leadership is not just about reading data points and asserting
corresponding action points; it is about designing an
organizational structure and culture that directly generates
desired performance results. Part of that involves understanding
internal controls (such as motivation) versus external controls
(such as policies and budgets) and making sure they cohere and
never clash. From the perspective of sets and causal chains, the
author presents a new way for leaders to view organizational
structure holistically. A website accompanies the book with models
and simulations that help map out these complex sets and
predict/analyze results.
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